What are the responsibilities and job description for the Chisholm Corner C-Store Food Services Team Member position at Diversified Management Group?
Job Title : C-Store Food Service Team Member
Department : Operations
Reports To : Store Manager
FLSA Status : Non-Exempt
Shift : 3rd Shift
POSITION SUMMARY
The C-Store Food Service Team Member is responsible for ordering, producing, merchandising and selling ready to eat food and dispensed beverages in a safe and clean, fun and friendly environment. Additionally, this position is responsible for cleaning and maintaining food service and dispensed beverage equipment, merchandising food and beverages in a safe and appealing way, suggestive selling and sampling products.
CORE FUNCTIONS OF POSITION
- Provides friendly customer service.
- Welcomes customers to the store and assists customers with questions.
- Develops personal ongoing relationships with customers.
- Addresses customer concerns and resolves issues when a customer is not satisfied with the service or product received.
- Deliver outstanding products and customer service, while developing customer loyalty. Promptly and professionally address customer comments.
- Assists in maintaining and auditing food and non-food inventory levels in accordance with company guidelines
- Responsible for preparing and merchandising of all ready to eat food and dispensed beverages in the food service department.
- Responsible for ensuring that all dispensed beverages are fully stocked and merchandised.
- Responsible for making sure that all signage is appropriately placed for ready to eat food and dispensed beverages
- Responsible for cleaning all equipment used in producing and merchandising ready to eat food and dispensed beverages
- Responsible for stocking all supplies and condiments for ready to eat food and dispensed beverages
- Responsible for maintaining focus items and cross merchandising items within the food service department
- Plans daily stocking needs for ready to eat food and dispensed beverages
- Tracks daily production of ready to eat food and dispensed beverages
- Responsible for promoting food service department sales (ready to eat & dispensed beverage) with sample products every day (in person & self service)
- Responsible for logging daily waste and collaborating with leadership to optimize sales and profit
- Assists with payment using POS system. Accurately rings up all sales and able to process cash and credit card purchases, when necessary
- Communicates and works cooperatively with leadership and co-workers to maintain food service standards.
- Ensures work environment is clean : Keeps prep counter and floor free of food and garbage, washes dirty dishes, and performs daily cleaning duties.
- Follow DMG's guidelines, including food handling and safety procedures.
- Always makes the best use of time and resources; seeks ways to reduce costs.
- Prevents loss by knowing and complying with DMG's safety rules.
- Identifies the sequence of tasks and the resources needed to achieve a goal and prioritizes key action steps.
- Anticipates the impacts and risks of decisions and actions.
- Contributes to overall team readiness.
- Displays signage to ensure all products are properly identified and priced.
- Assists in setting, tracking, reporting, and achieving projected sales goals and controlling food costs.
- Completes opening and closing duties.
- Assists with receiving and storing food items and supplies.
- Makes appropriate decisions in a fast-paced environment
- Performs all other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIRED
PHYSICAL DEMANDS AND WORK ENVIRONMENT
By this document, Diversified Management Group, Inc. discloses to you that a consumer report, including an investigative consumer report containing information as to your character, general reputation, personal characteristics and mode of living, may be obtained for employment purposes as part of the pre-employment background investigation and at any time during your employment. Should an investigative consumer report be requested, you will have the right to request a complete and accurate disclosure of the nature and scope of the investigation requested and a written summary of your rights under the Fair Credit Reporting Act.
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Salary : $11