What are the responsibilities and job description for the Technical Assistance Expert position at Diversified Power International LLC?
We are seeking a Technical Assistance Expert to join our team at Diversified Power International LLC. In this role, you will provide top-notch technical support to our customers, addressing their concerns and resolving issues in a timely and efficient manner.
Responsibilities include:
- Conducting thorough diagnostic analyses of customer problems
- Developing and delivering effective training programs to internal staff
- Maintaining accurate records of customer interactions and feedback
A degree in electronics or equivalent work experience is required for this position, along with proficiency in Microsoft Office products and residency in Tri-Cities TN.
At Diversified Power International LLC, we value our employees and strive to create a positive and supportive work environment.