What are the responsibilities and job description for the Career Coach position at Diversified Services Network?
Job Description
Diversified Services Network Inc. is seeking a Career Coach to work on a long-term project. This will serve Lake County and be located in Gary, IN.
Key Areas of Responsibilities
- Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency.
- Conducts a complete assessment utilizing a variety of techniques including computer-based assessments, interest inventories, and one-on-one interviews.
- Facilitates customer access to training, education, barrier-removal services, and to employment services as well as job-specific information.
- Interviews customers to gather information on training needs, educational background, work experience, skills, interests, and eligibility.
- Verifies eligibility for program service.
- Provides career guidance and assistance to customers to identify employment goals and career development needs, and develop achievable and realistic service and employment plans, then monitor customer progress.
- Provides follow-up after job placement to ensure job retention and the elimination of barriers that may impede job retention; and ensure case record documentation is current, accurate, thorough, and compliant with the law, regulations, and established policies and procedures.
- Maintains job seeker case files in an audit-ready state.
- Other duties as assigned.
Education/Certificates, Licenses, Registrations
- Bachelor’s Degree from an accredited university/college, or equivalent work experience.
Qualifications
- Excellent verbal and written communication skills.
- Demonstrated customer service skills.
- Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
- Experience in workforce development or related programs.
- Bilingual is a plus.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Salary : $20
