Trainer

Remote

Description:

DSI is searching for a Trainer who will support operational areas including a focus on the Call Center, Provider Enrollment, Service Authorization, etc.

Responsibilities:

• Will work closely with the department leaders and the Quality team to evaluate, update, and deploy training, as well as ensure that materials are up to date.
• Will work with the Field Service staff related to provider and member training needs.
• Conducts training courses, both on-site and on-line, for professional development and non-technical skills training to include lectures, web-based programs and hands-on sessions.
• Works with applicable business unit/area to establish specifications of course, prerequisite skills and knowledge for trainees. Ensures that training courses address all levels of employee.
• Prepares lesson plans including developing and preparing training materials such as manuals, handouts, instructor guides and audio-visuals.
• Assists in conducting needs assessments to ensure training needs are met.
• Gathers, reviews and analyzes course evaluations to determine effectiveness of training sessions. Prepares recommendations and reports to senior level personnel and/or management.
• Reviews, as requested, external training programs to determine feasibility of purchase. Makes recommendations to management as appropriate.
  
  

Requirements:

• Three or more years of training experience, using multiple medias for presentations, and experience presenting to large and small groups.
• Experience working with instructional design and adult learning and training methodologies.
• Ability to work with work function teams and Quality Control staff to develop training manuals and procedures, and test (when necessary) related to system and process changes.
• Interpersonal skills for interacting with all levels of employees. Analytical skills, organization and time management skills, ability to prioritize and meet deadlines.
• Ability to understand and apply federal, state and local changes to and/or new regulations/laws pertaining to human resources.
• Recommended 80mbps or greater if there are multiple users on your home network. 50mbps is the minimum bandwidth necessary to work from home.
• All candidates must have valid work authorization in the United States without need for visa-sponsorship.
• Alaska resident preferred.
  
  

About Diversified Systems

Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.

Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Diversity, Equity and Inclusion

DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.