What are the responsibilities and job description for the Business Analyst position at Diversified Systems, Inc.?
Job Description
Job Description
Business Analyst
Hybrid
Description :
DSI is searching for a Business Analyst, a highly skilled staff augmentation to support current IT system development and maintenance while also transitioning to a new statewide Case Management System.
Responsibilities :
- Plan, organize, prioritize, and manage multiple initiatives across the project team.
- Manages submission and tracking of system defects and change requests related to assigned system components.
- Manages processes and timelines in a manner necessary to meet program office specifications, and / or state or federal compliance requirements.
- Provides regular status reports for projects and / or tasks as assigned.
- Manages work associated with addressing data quality needs identified by the program office, federal compliance needs, and / or those identified within the data quality plan.
- Reviews user requirements / user stories and functional specifications for system development, enhancements or configuration and supports associated system user acceptance testing, deployment, problem resolution, and end-user support activities.
- Responsible for compliance with standards and procedures specific to assigned initiatives.
- Maintain a comprehensive understanding of current Federal reporting requirements related to assigned tasks.
- Maintain a comprehensive understanding of State reporting requirements related to assigned tasks.
- Co-manages review and approval of annual county IT Grants and quarterly budget submissions.
- Anticipate issues and proactively address them. Identify and track issues, and report issues using the appropriate chain of command.
- Build and maintain relationships with key stakeholders and customer representatives.
- Provide support to business operations and end users for and / or Client software applications regarding business operations and data quality.
- Investigates potential data quality related concerns and makes recommendations for corrective action as needed.
- Communicate professionally, clearly, and effectively with stakeholders.
- Establishes and maintains effective working relationships with the network of county children and youth agencies, other Department staff, and other contractors.
- Uses Microsoft programs (Excel, Word, PowerPoint, Access, and Outlook) for documentation and communication purposes. Uses Team Foundation Server (TFS), Microsoft Azure (projects currently managed using TFS are anticipated to be migrated to Azure in the near future), and Microsoft Test Manager (MTM).
- Conducts meetings and / or follow-up sessions with stakeholders as needed in order to gain necessary detailed understanding of relevant business processes.
- Assists the Data Management Section of the SDMU as needed with tasks relevant to the CW CM initiative.
- Able to use the Commonwealth Service Now incident reporting system for incident and request tracking and processing as needed.
- Prepares status reports and updates task plans to ensure progress of key tasks is tracked and available to Division Leadership when needed.
- Able to lead / facilitate meetings or workgroups in-person and / or virtually as assigned.
- Able to develop and facilitate presentations in-person and / or virtually as assigned.
- Able to develop responses to public / media / stakeholder / federal inquiries as assigned.
- Able to work in a team environment.
- Travels as needed.
Requirements :
About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.
Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.
