What are the responsibilities and job description for the IT Enterprise Business Analyst position at Diversified Systems, Inc.?
Hybrid or 100% Remote
Description
DSI is searching for an IT Enterprise Business Analyst, who under general supervision, analyzes enterprise-wide customer business needs and participates in the planning, design and implementation of new or enhanced systems that may serve multiple state entities.
The IT Enterprise Business Analyst will Interpret the business needs and operational requirements of two major functions (grants management and loan servicing) and then translate them into relevant technological solutions that will improve operating efficiency and enhance customer service and exercises independent judgment and initiative to evaluate and document business processes and workflows, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
Responsibilities
Gain a thorough understanding of the grants management and loan servicing operation.
Use activity diagrams, scenarios, business analysis, flowcharts, document analysis, business process descriptions, interviews, and workflow analysis to interpret and document the needs.
Gather information from multiple sources and critically evaluate it, reconcile conflicts, disseminating high-level information into details and distinguish user requests from their true needs.
Collaborate proactively with the technology team, program staff, and senior leadership.
Use standard templates and natural language to develop requirement specifications.
Deliver work products throughout the project life cycle.
Ensure the system design as per the needs of the users.
Work independently.
Deploy effective project management techniques.
Work with various databases and spreadsheets.
Understand funds distribution and payment processing.
Communicate effectively both verbally and in writing.
Effectively apply technology to tasks.
Show attention to detail.
Analyze and effectively problem solve.
Performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area of federal and state grant programs.
Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations.
May partner with other departments, divisions, outside agencies, and vendors to address business issues.
Exercises various latitudes of independent judgment.
May administer or provide high level technical and administrative support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions.
Assists with orientation, training, or providing task guidance of collaborative team members and division partners.
Supports the user community in the use of functional business tools and support systems.
Requirements
3 years experience professional experience working as a Business Analyst, required.
2 years experience with grants management and loan servicing processes, highly desired.
2 years experience evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions, required.
2 years experience identifying trends, discrepancies, and variances to improve the efficiency and effectiveness of operations, required.
2 years experience creating detailed reports and giving presentations, required.
2 Years Experience Performing User Acceptance Testing, Required.
Exceptional analytical and conceptual thinking skills, required.
The ability to influence stakeholders and work closely with them to determine acceptable solutions, required.
Competency in Microsoft applications including Word, Excel, and Outlook, required.
Excellent Planning, Organizational, And Time Management Skills, Required.
Bachelor's degree in Business, IT or related field from an accredited college or university, required.
Statistical, financial, or operational data analysis and reporting in functional area of federal and state grant programs, desired.
Experience assisting with orientation, training, or providing task guidance of collaborative team members and division partners, desired.
Experience supporting user community in the use of functional business tools and support systems, desired.
About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.
Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusivity by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.
Description
DSI is searching for an IT Enterprise Business Analyst, who under general supervision, analyzes enterprise-wide customer business needs and participates in the planning, design and implementation of new or enhanced systems that may serve multiple state entities.
The IT Enterprise Business Analyst will Interpret the business needs and operational requirements of two major functions (grants management and loan servicing) and then translate them into relevant technological solutions that will improve operating efficiency and enhance customer service and exercises independent judgment and initiative to evaluate and document business processes and workflows, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
Responsibilities
Gain a thorough understanding of the grants management and loan servicing operation.
Use activity diagrams, scenarios, business analysis, flowcharts, document analysis, business process descriptions, interviews, and workflow analysis to interpret and document the needs.
Gather information from multiple sources and critically evaluate it, reconcile conflicts, disseminating high-level information into details and distinguish user requests from their true needs.
Collaborate proactively with the technology team, program staff, and senior leadership.
Use standard templates and natural language to develop requirement specifications.
Deliver work products throughout the project life cycle.
Ensure the system design as per the needs of the users.
Work independently.
Deploy effective project management techniques.
Work with various databases and spreadsheets.
Understand funds distribution and payment processing.
Communicate effectively both verbally and in writing.
Effectively apply technology to tasks.
Show attention to detail.
Analyze and effectively problem solve.
Performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area of federal and state grant programs.
Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations.
May partner with other departments, divisions, outside agencies, and vendors to address business issues.
Exercises various latitudes of independent judgment.
May administer or provide high level technical and administrative support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions.
Assists with orientation, training, or providing task guidance of collaborative team members and division partners.
Supports the user community in the use of functional business tools and support systems.
Requirements
3 years experience professional experience working as a Business Analyst, required.
2 years experience with grants management and loan servicing processes, highly desired.
2 years experience evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions, required.
2 years experience identifying trends, discrepancies, and variances to improve the efficiency and effectiveness of operations, required.
2 years experience creating detailed reports and giving presentations, required.
2 Years Experience Performing User Acceptance Testing, Required.
Exceptional analytical and conceptual thinking skills, required.
The ability to influence stakeholders and work closely with them to determine acceptable solutions, required.
Competency in Microsoft applications including Word, Excel, and Outlook, required.
Excellent Planning, Organizational, And Time Management Skills, Required.
Bachelor's degree in Business, IT or related field from an accredited college or university, required.
Statistical, financial, or operational data analysis and reporting in functional area of federal and state grant programs, desired.
Experience assisting with orientation, training, or providing task guidance of collaborative team members and division partners, desired.
Experience supporting user community in the use of functional business tools and support systems, desired.
About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.
Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusivity by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.
