The Director of Operations is primarily responsible for ensuring program processes are followed; identifying, analyzing, and reporting meaningful program metrics; and performing contract administration. The Director of Operations works closely with contracting officers, project managers, and project employees to ensure successful project execution and favorable customer ratings.
Duties & Responsibilities
Responsible for overall management and compliance of processes as defined in the company's operations manual
Responsible for identification, management, analysis, and reporting of all company metricsResponsible for leading all quality assurance appraisalsResponsible for managing the company's risk management programProject Management :Oversees all project financials with assistance of the accounting department and reports project information to the executive management team
Ensures customer satisfaction by tracking project deliverables to include staffing metricsLeads the monthly project management reviewsMaintains all reports and logs depicting overall project healthRecommends and approves necessary training programs for projects and its staffManages contracts, contract modifications, subcontractor task orders, subcontractor task order modifications, and other contract-related activitiesConducts project personnel assessments and evaluationsWorks with human resources on employee recognition and, when necessary, corrective action activitiesBusiness Development :Works with the Business Development team as needed by reviewing and assessing opportunities, participating in the bid / no-bid decisions, providing proposal content and review, and pricing support
Attends networking and Business Development events as neededOther Duties :Serves as the Assistant Facility Security Officer
Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company's operation.Interact regularly with Executive Team and individual department heads to ensure that company's operational priorities are aligned with total company direction.Oversee the company's quality assurance program to ensure compliance with the Capability Maturity Model Integrated (CMMI) requirements; Responsible for leading the tri-annual CMMI AppraisalResponsible for the management of special projects assigned by the Executive Management Team.Skills & Qualifications
Required :
Bachelor's degree with a minimum of 8 years' experience in a management role in the federal government contracting field.Outstanding management skillsDemonstrated leadershipAbility to solve problemsAbility to translate policies into daily routine operationsInterpersonal and Leadership skills. These skills include providing direction, communicating, assisting with problem solving, and dealing effectively with employeesExcellent verbal and written communication skills, including ability to effectively communicate with internal and external customersExcellent computer proficiency (MS Office - Project, Word, Excel and Outlook)Ability to work in-person at least three days a weekSome travel requiredDesired :
PMP CertificationActive security clearanceKnowledge of Proposal ManagementInclusion & Diversity
DTSI is an Equal Opportunity / Affirmative Action Employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Disclosure
DTSI is an equal opportunity employer that uses E-Verify to confirm work authorization. Background investigations may be conducted to determine applicant's eligibility for a Department of Defense security clearance.
EEOC Know Your Rights
Pay Transparency Nondiscrimination Provision
Why DTSI
DTSI has built an unwavering reputation of delivering cutting-edge IT solutions with a focus on exceeding customer expectations and a relentless drive to be the best in the industry. Our success, undoubtedly, is a direct result of our people. We are intentional in seeking individuals who are hard-working, disciplined, visionary, and approach all tasks and interactions with an attitude of excellence. If this is you, we invite you to join Team DTSI!
Benefits
401(k) Retirement Plan with Employer ContributionPaid Vacation TimePaid Federal HolidaysPaid Sick LeaveHealth InsuranceDental & Vision InsuranceShort and Long Term DisabilityLife InsuranceSupplemental Insurance (Accidental, Hospital Confinement, Cancer Assistance, Critical Illness)Certification & Tuition ReimbursementProud of Our Past. Improving the Present. Focused on the Future.
If you are unable to use our online application to apply for this position, please use one of the following options to submit your resume and qualifications :
Email our Recruiter : jadabell@irystechnologies.com with job title in Subject lineMail to our corporate office :DTSI
212 N. Alamo St.
San Antonio, TX 78205
Attn : Recruiting - [job title]
