Reefer Dispatcher

Position Overview: We are seeking a skilled dispatcher optimize our local pickup and delivery operations in their assigned area. The ideal candidate will have a robust background in dispatching refrigerated trucks with a focus on pickup and delivery (P & D) and grocery warehouse operations.

Key Responsibilities:

• Local Dispatching: Efficiently manage the scheduling and dispatching of reefer trucks for pickups and deliveries within our operational area out of our Billings terminal.
• Collaboration: Communicate with and coordinate swaps and transfers between terminals in Aurora, CO, Billings, MT, and Salt Lake City, Utah.
• Route Management: Plan and optimize delivery routes to maximize efficiency, minimize delays, and ensure adherence to temperature requirements.
• Communication: Act as the primary point of contact for drivers, warehouse staff, and clients to provide updates, resolve issues, and handle any changes in real time.
• Compliance: Ensure all dispatch operations comply with safety regulations and company standards, particularly regarding the handling of temperature-sensitive goods.
• Issue Resolution: Promptly address and resolve any challenges related to delivery schedules, equipment issues, or route disruptions.
• Documentation: Maintain accurate records of dispatch activities, delivery statuses, and vehicle conditions. Prepare and review necessary reports.
• Analysis: Use KPI's to measure performance and productivity
• Temperature Monitoring: Monitor temperature logs and equipment to ensure that all perishable goods are transported within the required temperature ranges.
• Collaboration: Coordinate closely with warehouse teams to streamline loading and unloading processes and ensure inventory accuracy.
• Relationship Building: Build, maintain, and expand stakeholder relationships in the area.

Qualifications:

• Experience: 3- 5 years of experience in dispatching reefer trucks required, with a strong background in local P & D and grocery warehouse operations.
• Knowledge: Solid understanding of refrigerated transportation requirements, cold chain logistics, and relevant safety and compliance regulations.
• Skills: Excellent organizational, communication, and problem-solving skills. Proficiency with dispatch software and systems is preferred.
• Adaptability: Ability to work effectively in a fast-paced environment and manage multiple tasks and priorities.
• Detail-oriented: Strong attention to detail, particularly in maintaining accurate temperature-sensitive shipment records and ensuring operational efficiency.
• Education: High school diploma or equivalent required; college degree, additional certification, or training in logistics or transportation management is a plus.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Experience:

• Dispatching: 3 years (Required)

Ability to Commute:

• Billings, MT (Required)

Work Location: In person

Salary : $65,000 - $80,000