FOH Shift Supervisor

About the Organization

OVERVIEW

ABOUT DIVIDEND RESTAURANT GROUP

Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems and the discipline of its actions. DRG is a guest first and team focused organization that has a successful track record of revitalizing iconic brands and driving value for all stakeholders.

Housed in Denver, DRG brings together some of the country's best-known brands, leveraging an industry-leading platform with a clear vision for continued growth. Our driving mantra- we pay 'dividends' to every stakeholder of our business; our guests, our team members, our vendors and our financial partners, all in different but meaningful ways.

Description

Summary :

The FOH Shift Supervisor acts as a working team 'lead' for the FOH Team but does not have salaried management responsibilities. The FOH Shift Supervisor is expected to uphold all company policies, protocols, and procedures and demonstrate a high level of integrity and leadership within the team. As an extension of management, a FOH Shift supervisor is an experienced FOH Team Member and a resource for other Team Members within the restaurant. As a FOH Shift Supervisor, you will uphold all job duties to the highest professional and business standards at all times by promoting DRG's Core Pillars and providing our guests with an exceptional dining experience.

Essential Duties and Responsibilities :

• Conduct table visits throughout the shift to ensure guest satisfaction.
• Assists with Guest recovery to ensure all issues are resolved prior to the Guests leaving the restaurant.
• Assists management with Guest experience and loyalty development.
• Maintains good energy and positive image to the Guests and staff during the shift.
• Assists management with training and developing Team Members.
• Enthusiastically encourages the team to deliver the highest level of Hospitality per DRG's Core Pillars of Sustained Success.
• Assists management in achieving targeted budgets, goals, and objectives.
• Displays ownership of DRG's vision, values, and Leadership.
• Demonstrates solid knowledge of Policies and Procedures
• Demonstrates thorough recipe knowledge and awareness of food and beverage quality / safety.
• Responsible for reporting any misconduct or violations of company policy to GM, DO, and Human Resources.
• Responsible for completing all shift check lists, daily paperwork, and routines within the restaurant.
• Ensures the profitability of restaurant operations by operating within food costs, and labor productivity guidelines.

Position Requirements

Qualifications / Requirements :

Educational / Experience Requirements :

PHYSICAL DEMANDS :

DRG Employer LLC reserves the right to revise or change this job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment. DRG Employer LLC is an Equal Opportunity Employer committed to building and developing a high-quality, restaurant operating company by focusing on our key values, our team, and our strategic partnerships.

All qualified individuals seeking job opportunities with DRG Employer LLC will receive consideration for employment and promotion without regard to race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, the presence of non-job-related medical conditions, or any other basis prohibited by state or federal laws.

Salary Range

Position

FOH Shift Supervisor

Division

Eddie Merlot's

Exempt / Non-Exempt

Non-Exempt

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.