Information Content Manager

About the Job

We are seeking a skilled Documentation Writer and Editor to join our team at DIVIHN Integration Inc.

The successful candidate will have:

• Excellent written and verbal communication skills.
• Proven experience as a Technical Writer or similar role in a technical field.
• An associate degree in English, Communications, Technical Writing, or a related field OR currently enrolled in one of these programs at an accredited college/university.
• Ability to understand and translate complex technical concepts into clear, concise, and user-friendly documentation.
• Proficient in using MS Office and other documentation tools.
• Strong attention to detail and superior organizational skills.
• Ability to work independently and as part of a team.
• Experience working with cross-functional teams.

Responsibilities:

• Develop, write, edit, and format technical documentation that includes process manuals, system specifications, guideline documents, and procedure manuals.
• Collaborate with teams across departments to gather and interpret information about their documentation needs.
• Standardize content across platforms and media to ensure consistency and clarity.
• Review and edit existing documentation to verify completeness, accuracy, and compliance with standards.
• Work closely with project teams to understand product details and develop appropriate content.
• Convert complex technical terminologies into user-friendly language to ensure understandability.
• Conduct periodic reviews and revisions of documents to ensure that the updates and changes in the processes are captured accurately.

Educational Background:

• An associate degree in English, Communications, Technical Writing, or a related field OR currently enrolled in one of these programs at an accredited college/university.
• Proven experience as a Technical Writer or similar role in a technical field.