Demo

ServiceNow Developer

DivIHN Integration Inc
Atlanta, GA Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/5/2025

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at

https : / / divihn.com / find-a-job /

to learn more and view our open positions.

Please apply or call one of us to learn more

For further inquiries regarding the following opportunity, please contact one of our Talent Specialists

Amit |

224-507-1290

Neha |

224-507-1279

Title : ServiceNow Developer

Location : Remote

Duration : 6 Months

Job Description

ServiceNow Developer :

1. ServiceNow Platform Expertise

  • Understanding of ServiceNow architecture (tables, scripts, workflows, ACLs, etc.).
  • Familiarity with ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB).
  • Experience with ServiceNow App Engine for custom applications.

2. Scripting and Development

  • JavaScript (primary language for scripting in ServiceNow).
  • Glide API (GlideRecord, GlideSystem, GlideAjax, etc.).
  • Business Rules, Script Includes, UI Policies, Client Scripts, Workflow Scripts .
  • Service Portal development using AngularJS, HTML, CSS .
  • Integration with third-party systems using REST / SOAP APIs .
  • 3. Configuration and Administration

  • Configuring Workflows, Flow Designer, and Automation Rules .
  • Setting up Forms, Fields, and UI Actions .
  • Managing Access Control Rules (ACLs) .
  • Understanding Service Catalog and Request Management .
  • 4. ITSM and ITIL Knowledge

  • Familiarity with ITIL best practices (especially Incident, Change, Problem, and Asset Management).
  • Experience with SLA configurations and notifications .
  • 5. Integration and Automation

  • IntegrationHub for no-code / low-code integrations.
  • Orchestration for automating IT tasks.
  • MID Server for integrations with on-premise systems.
  • 6. Performance and Troubleshooting

  • Debugging tools like Script Debugger and System Logs .
  • Optimizing performance of scripts and queries .
  • Managing and maintaining Instance Health .
  • 7. Security and Compliance

  • Role-based Access Control (RBAC).
  • Data protection and encryption.
  • Compliance with governance frameworks.
  • 8. Reporting and Analytics

  • Creating Dashboards, Reports, and Performance Analytics .
  • Knowledge of CMDB reporting and SLA tracking .
  • About us :

    DivIHN , the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

    DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

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