What are the responsibilities and job description for the IT Specialist position at Divine Counseling LLC?
Job Overview
We are seeking a skilled and motivated IT Specialist to join our Divine Counseling team. is responsible for the effective operation of information technology services and support across the organization. The IT Specialist serves as technical support for the development, implementation, and management of support systems and networks. Developing new methods and approaches to IT issues as well as create innovative ways for service delivery. The IT Specialist is also responsible for managing the security of client and employee files and data.
Responsibilities
- Create, implement, and manage security measures for equipment.
- Review diagnostics and assess the functionality and efficiency of systems.
- Offer technical support to company staff and troubleshoot computer and phone problems. Provide technical training and guidance to staff.
- Install and update company software and hardware as needed.
- Maintain inventory of equipment.
- Develop policies and procedures concerning the database, data entry, and sharing information with others.
- Use available technology to promote websites and social media as well as gather data and statistical information for analysis.
- Liaise with vendors and service providers to ensure efficient and cost-effective acquisition of technology purchases. Oversee warranties and service agreements.
- Conduct capacity planning for network bandwidth, storage requirements, messaging, websites, and other applications.
- Anticipate and report the cost of replacing or updating computer items.
Experience
- Proven experience in technical support or IT management roles for at least one year.
- Strong knowledge of operating systems (Windows, Mac OS) and computer networking principles.
- Experience with IT infrastructure management and troubleshooting techniques.
- Excellent problem-solving skills with the ability to work independently or as part of a team.
Job Type: Part-time
Pay: $23.00 - $29.00 per hour
Expected hours: No more than 29 per week
Compensation Package:
- Hourly pay
Schedule:
- 8 hour shift
Work Location: In person
Salary : $23 - $29