What are the responsibilities and job description for the Accounts Receivable Collections Specialist position at Divisions Maintenance Group?
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Reports to: Accounts Receivable Supervisor
Department: Accounting & Finance
Employment Status: Full Time
Location: Cincinnati, OH
POSITION SUMMARY
The Accounts Receivable/ Collections Specialist is responsible for contacting customers to collect outstanding funds, issuing credits, and managing the AR aging.
RESPONSIBILITIES
- Organizes and works with customers and appropriate internal teams to resolve open AR aging items
- Responsible for calling customers daily to follow up on invoices coming due, past due, or for payment information
- Processes credits and write-offs where appropriate
- Coordinates with the Cash Application AR Specialists on when payments are received
- Performs all other duties as assigned by management
- Ability to organize and work with contacting customers and appropriate team members to collect any outstanding funds
- Calling Customers Daily
- Process credits and write-offs where appropriate
- Communication with internal customers on status
QUALIFICATIONS
- Working knowledge of general accounting principles
- Must be able to work with others well in resolving issues, gathering information, and explaining resolutions, processes, and procedures to others
- Demonstrates experience maintaining a calm and professional demeanor
- Exercises excellent judgment and maintains a positive perspective in all situations
- Possesses a strong work ethic associated with heavy volumes and multiple demands
- Demonstrated excellent verbal and written communication skills with experience conveying information to internal and external customers in a clear, focused, and concise manner
- Intermediate to Advanced Excel
- Minimum 2 years in Collections
Divisions Maintenance Group is an equal opportunity employer.
