Operations Manager (Fire, Life, & Safety)

Divisions Maintenance Group provides maintenance services to multi-site and commercial facilities across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture, and top-notch benefits.

DMG is seeking an Operations Manager who is knowledgeable in Fire, Life, and Safety Services. This role will work as part of a dynamic and passionate team to demonstrate technical competency required to deliver large scale projects on schedule, with high quality and cost effectiveness. The Operations Manager will diagnose and lead customers to informed and confident buying decisions for required projects. Thorough vetting of proposals and suggested repairs to ensure we deliver uninterrupted peace of mind to our customers.

Position Responsibilities:

• Propose jobs that exceed the financial authorization given and require a larger scope of work

• Vet qualified providers by state and manage the outcomes produced

• Utilize industry experience by maintaining equipment/materials charges in line with industry standards

• Narrow down parts list and costs

• Standardize labor rates by service line in a geographic area

• Focus on sites that have repeat problems and propose permanent solution

• Training development with team to identify variance and put root cause corrective actions in place

• Review all proposals over a defined threshold to ensure the proposal will deliver the scope of work with speed, quality and cost effectiveness

• Manage projects to comply with all regulatory statutes down to the local level

• Present information to the customer on large scopes of work while partnering to provide solutions

• Needs to be prepared to effectively lead Customer facing meetings

• Work with Team Lead, Operations Coordinator, and Customer daily to deliver uninterrupted peace of mind

• Work with customer to develop proactive processes that drive down variance and result in optimal cost effectiveness

Qualification / Knowledge, Skills & Abilities:

• Industry experience in working with multiple contractors in coordination with parts suppliers to deliver a scope of work with speed, quality and cost effectiveness

• Ability to work independently with minimal supervision

• Ability to diagnose solutions and effectively communicate processes

• Ability to effectively communicate with multiple parties including site management, corporate customers, local contractors and DMG partners

• Familiar with industry standards in regard to materials, equipment and labor

• Highly organized with exceptional follow-through abilities to produce results with a high volume workload

Divisions Maintenance Group is an equal opportunity employer.