What are the responsibilities and job description for the CRM Solution Architect position at DivTek Global Solutions Inc.?
Job Details
Job Title: CRM Solution Architect
Job Location: Warren, NJ
Job Type: Full-Time
Salary: competitive salary, and benefits
About Company: This is a full-time role, directly employed position through the client.
Work Schedule Type: This role requires on-site work
Seeking an experienced Microsoft Dynamics CRM Solution Architect with hands-on experience to lead the development and implementation of a large-scale customer service solution
REQUIREMENTS & RESPONSIBILITIES
- Certified Dynamics 365 Power Platform Solution Architect Expert.
- Strong knowledge of Microsoft Dynamics 365 CRM/CE/Customer Service.
- Minimum 3 years of experience in implementing and supporting large-scale D365 Enterprise environments.
- Hands-on experience with high-end CRM implementation projects.
- Power Platform experience.
- Familiarity with Omnichannel and Power Virtual Agent.
- Experience with cloud platforms (MS Azure preferred).
- Proficiency with centralized logging platforms (e.g., AppInsights, Splunk).
- Agile and Scrum experience.
- Lead the adherence to the technical architecture design, including data modeling, data integration, tool configuration, customizations, and Business Continuity.
- Provide strategies, roadmaps, and lead technical initiatives across teams.
- Lead a development team, ensuring the delivery of high-quality solutions within the defined deadlines.
- Lead and/or participate in stakeholder brainstorming, discovery, planning, and design sessions.
- Mentor team members on technical topics, acting as the Dynamics CRM Expert.
- Ensure the solution is built for high-availability, scalability, performance, and security.
- Lead and/or contribute to technical design sessions and reviews.
- Oversee adherence to development best practices, ensuring technical quality in solution code.
- Troubleshoot and resolve Dynamics 365 operations and maintenance issues.
- Innovate and create new solutions through out-of-the-box thinking.
How To Apply: If interested please apply through Dice.com or send an email to pramod AT dtgsi.com with jobid DIV25-SA365WARREN
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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