Epic Certified Research Analyst/Builder

At Divurgent, we employ real people on our Team, not just “resources.” We firmly believe our Team is the driving force behind our successes, and because of that, we are solidly focused on evaluation, maintaining, and improving upon the Divurgent culture by integrating our ELITE Values into everything we do. Culture is the SINGLE most important component we have. We want our employees, recruits, clients, prospects, and even our competitors to feel it and believe it! Appreciating and supporting our Team Members—the people behind our success—is at the core of Divurgent’s values, mission, and goals. In addition to our Financial, Health and Wellness, and Community and Culture benefits, we offer team coffee breaks and happy hours, a book club, a grill master competition, March Madness events, a Divurgent Pets group, and team engagement programs – true testaments to the value our Team holds for Divurgent. If you have a passion for healthcare and are excited about your career and joining a TEAM, Divurgent is the place for you. We are always looking for qualified, culture-friendly candidates to join our professional and somewhat quirky family.

Hybrid - 75% Remote, 25% Onsite (Traveling to NJ)

Covid Vaccine & Booster Required

Must have Epic Research Certification

No 3rd Parties

Role Description

As an Epic Certified Research Analyst/Builder, you be responsible for identifying, evaluating, analyzing and recommending changes in support of assigned applications/systems including ongoing production maintenance and trouble-shooting. Supports the planning, design, development, build and/or configuration of assigned applications/systems. Leads and/or coordinates conversions, application/system testing and documentation of system procedures. Participates and provides input in training design and development and assists in training execution in relation to assigned projects. Provides go live support and serves as primary point of contact for ongoing maintenance/support and trouble-shooting.

Responsibilities

• Participate in all phases of the Epic Research Module system development life cycle
• Provide product function, design, build, and testing expertise for the Epic Research Module
• Collaborate with end users to design, build and optimize their Epic system in a timely and high-quality manner
• Create documentation of business requirements, current and future state workflows
• Ensure appropriate follow-up questions, and workflows/configuration clarifications are completed and documented
• Coordinate all testing phases of associated applications during implementations and upgrades
• Design, build, and configure within assigned Epic system modules and any supporting third- party applications
• Develop and maintain system process documentation and outlines process steps using appropriate tools
• Communicate with stakeholders from initial requirements to final implementation
• Review, analyze, and evaluate system needs to develop recommendations for customers
• Adhere to client standards for system configuration and change control
• Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate
  
  

Qualifications

• Must be Epic Research Certified
• Must have deep knowledge of the Epic Research Module
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Minimum of 3-5 years of recent experience with an Epic implementation
• Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
• Demonstrative understanding of technical documentation
• Eligible to work in the United States without visa sponsorship
  
  

Our Team: Divurgent is a solutions provider focused on what matters most to our client partners. We disrupt the typical value equation by using data-infused, flexible, and scalable solutions that demonstrate and quantify value for our partners. We are committed to IT evolution, deploying tailored solutions that help our client partners achieve improved operational effectiveness, financial performance, and quality of customer experience. Our ELITE Values – Excellence, Learning, Innovation, Trust, Enthusiasm – drive us to be and do more to redefine healthcare consulting, transforming healthcare for our clients and the communities they serve. We are passionate about providing innovative solutions that offer our clients the opportunity to improve customer experiences and enhance operational efficiencies. Staying true to our values, mission, and our vision of a passionate Team has given us the tools to be a successful firm both externally and internally, growing both as a company and as a Team. Our Mission: Your partner in digital acceleration. Our Vision: Advisory firm of choice for leading healthcare organizations and talent.