What are the responsibilities and job description for the IT Technician position at Dixie Air and Heating, Inc.?
We're seeking an exceptionally organized and detail-oriented individual who has strong organizational and technical abilities and loves to troubleshoot technology. The It Technician will support the system analysts in all phases of the technology lifecycle. The successful candidate will also be able to communicate problems to customers in a clear, concise manner and will be a self-motivated worker.
Responsibilities:
- Troubleshoot software issues.
- Install and maintain computer hardware.
- Install, upgrade, and support software.
- Comply with industry regulations and standards.
- Discuss technical details with technicians over the phone.
- Use diagnostic tools to troubleshoot complex issues.
- Understand customer needs and develop solutions for them.
- ability to do some coding experience
Job Type: Full-time
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekdays
Experience:
- Windows: 1 year (Preferred)
Work Location: In person