What are the responsibilities and job description for the Service Writer position at Dixie Motors, Inc.?
This position requires a self-starter with experience or a highly motivated individual willing to be trained. Among the key duties and responsibilities for this position are to ensure customers receive the best possible service from us. This is accomplished through effective communication between the service writer, customer, and the technician repairing/servicing the automobile.
Qualifications
- Automotive diagnostics and mechanical knowledge
- Customer service experience in an automotive setting
- Service writing or estimating experience
- Sales skills and ability to upsell services
- Knowledge of vehicle maintenance and repair
- Experience in auto repair, brake repair, and suspension work
Summary
As a Service Advisor/Writer, you will be integral to delivering outstanding customer service and facilitating effective communication between clients and the service team. Your core skills in automotive diagnostics, mechanical knowledge, and service writing will enable you to assess vehicle maintenance needs accurately. You will collaborate closely with sales and service technicians to ensure seamless automotive repair processes. With a strong focus on customer satisfaction and a solid understanding of brake repair and vehicle maintenance, you will contribute significantly to our dealership's success and reputation in the automotive industry.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Health insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $50,000 - $60,000