What are the responsibilities and job description for the Customer Service Rep position at DJS ENTERPRISES LLC?
Benefits:
Customer Service
Pay Day Loans
Installment Loans
Title Loans
- Flexible schedule
Customer Service
- Responsible for ensuring the highest level of customer service.*
- Responsible for building a strong rapport with current and prospective customers, whether in person, over the phone, through email, or just out marketing.**
- You must be attentive. Listen to each customer. Understand their needs.**
- Customers are our #1 priority. Protect them. Confidentiality is a must.*
Pay Day Loans
Installment Loans
Title Loans
- Ensure all team members know and understand all the products and services offered.*
- Ensure that all customers are educated on the products and services requested.**
- Has the ability to recommend and sell products and services that best fit the customer.*
- Market to inactive customers via phone, mail, or text messaging. Offering promos.
- Market to prospective customers via direct mail, through the referral program, and even through field marketing
- Develop business partners; market through your partners, too
- Minimum One year in financial services industry (Required)
- Tax preparation (Preferred)
- License Auto insurance agent (preferred)
