What are the responsibilities and job description for the EIRP Region 5 Lead Officer position at DK Security, Inc?
Overview
SCOPE: The Lead Officer will provide support for one particular client, focusing on temporary security details in several locations around the state of Michigan. This position is responsible for the supervision and leadership of assigned officers within the designated region. This site location requires security services primarily during 2nd and 3rd shifts during the week, all 3 shifts on the weekends; including holidays. The Lead Officer will work closely with the Regional Account Supervisor and will provide leadership with managing employees, scheduling, meeting client needs, and all other duties as it relates to the needs of the account. The Lead Officer is responsible for contributing to the overall goals and direction of our clients and the company as a whole.
SCHEDULE: Various days (Mon - Sun), 2nd & 3rd shifts
LOCATION: Mid MI (Jackson, Isabella, Clinton, Ingham, Eaton, and Gratiot Counties US-127 Corridor)
DK Security is Michigan’s fastest growing security company. Established in 1995, we began as an investigations firm and quickly expanded to provide uniform security, event staff security, loss prevention services, and much more based on the needs of our clients.
DK Security can provide you an opportunity to grow, develop and meet new people in a professional setting. We offer you the opportunity to enjoy the atmosphere of working on a team in a position that serves a critical purpose. DK has earned a reputable name in the security industry thanks to our outstanding officers that work in the field, and we cannot wait to have you join our team!
Job Skills / Requirements
SCOPE: The Lead Officer will provide support for one particular client, focusing on temporary security details in several locations around the state of Michigan. This position is responsible for the supervision and leadership of assigned officers within the designated region. This site location requires security services primarily during 2nd and 3rd shifts during the week, all 3 shifts on the weekends; including holidays. The Lead Officer will work closely with the Regional Account Supervisor and will provide leadership with managing employees, scheduling, meeting client needs, and all other duties as it relates to the needs of the account. The Lead Officer is responsible for contributing to the overall goals and direction of our clients and the company as a whole.
SCHEDULE: Various days (Mon - Sun), 2nd & 3rd shifts
30-39 hours per week
RATE OF PAY: $18.43/hour
RATE OF PAY: $18.43/hour
MILEAGE REIMBURSEMENT: $0.445/mile for any travel which requires you to drive more than 100 miles in a roundtrip. (Example: round trip is 150 miles, you’ll be reimbursed for 50 miles).
LOCATION: Mid MI (Jackson, Isabella, Clinton, Ingham, Eaton, and Gratiot Counties US-127 Corridor)
JOB DESCRIPTION/RESPONSIBILITIES:
- Billable: Work 24-32 hours per week in a billable, uniform capacity. The vast majority of the position is operational, requiring the Lead Officer to maintain a personal presence throughout the region.
- Travel: The position will involve a great amount of travel in a personal vehicle. Mileage will be reimbursed at $0.445/mile after the initial 50 miles of the trip (one-way).
- Supervision: Direct, supervise, and manage subordinates in the execution of appropriate strategies, consistent with law, Client and Company policy, and accepted security standards that maintain a safe, secure and orderly decorum in support of the stated organizational mission.
- Site Training: Oversee the training of all assigned officers and ensure they are appropriately and thoroughly carrying out all duties outlined in the site’s post guidelines.
- Officer Grooming: Ensure the appearance, grooming and physical image of all uniform security employees and event staff employees assigned to site are impeccable at all times.
- Client Communication: Maintain regular communication with the designated client contact, follow through with client requests and keep operations manager updated as to client communication.
- Scheduling: Assist the Account Supervisor with last minute scheduling.
- Customer Service: Understand and require the performance of DK’s customer service GIFTS program with all assigned officers.
- Site Equipment and Uniforms: Maintain an inventory of and report problems associated with DK and client owned equipment and uniforms.
- On-Call: Be available at all times to receive calls from subordinates with site questions while the officers are on duty and handle unexpected scheduling issues (sick employees).
- The daily duties of this position are determined by the client and may vary depending upon the needs of the site / client contact.
- Other duties as assigned.
QUALIFICATIONS:
- Must be at least 18 years of age or older.
- Must have either a high school diploma or GED equivalent.
- Must be of good moral character, with no felony convictions or misdemeanor convictions for criminal sexual conduct or related offenses, theft, assault, or crimes of moral turpitude, is required.
- Must be able to successfully pass a drug test at the time of hire and annually thereafter; which will test for the use of legal and illegal drugs, including marijuana.
- Must have a working cell phone and ability to make hourly wellness calls.
- Must have a reliable vehicle and willingness to travel to multiple locations.
- Must have a clean driving history, including but not limited to:
- Less than 3 moving violations in the previous 3 years.
- Less than 2 at-fault accidents in the previous 3 years.
- No major traffic/driving violations in the previous 3 years.
- At least 2 years of experience in law enforcement, military, or security is preferred.
- Must present a friendly, positive, professional image to clients, employees, supervisors, managers, and the general public. Experience in customer service is required.
- Must possess excellent verbal, written and interpersonal communications skills and the ability to solve problems and de-escalate situations in a non-confrontational manner. These include the ability to read and write the English language and interpret documents such as safety rules, operating procedures, maintenance instructions and reports.
- Must be proficient in Microsoft Word, Excel, and email. All scheduling and major employee communications will be communicated via email.
- Must have impeccable grooming, while meeting the standards of our Appearance and Grooming policy.
- Ability to work independently with little or no direct supervision.
- Physical Requirements:
- Must be physically and mentally sound
- Must be able to use hands and fingers to handle or feel objects, tools, or controls
- Must be able to reach with hands and arms, and to hold objects
- Must be able to sit, stand or walk for 8-12 hour shifts, including walking long distances, and possibly up and down stairs
- Must be readily able to respond to emergency situations
- Must be able to work in or outdoors during all seasons
- Must be able to hear conversations (in person or via 2-way radio) in noisy environments.
- Must be able to occasionally lift up to 50 pounds
- Note: Internal Candidates with an active disciplinary action in his/her personnel file will NOT be considered for this position.
ACA Full-Time Benefit Package
Must be issued a formal ACA Full-Time job offer. Waiting period is 1st of the month following 60 days while maintaining an average of 30 hours per week. Eligible for the following:
• Paid Medical Leave: Must work an average of 25 hours per week to be eligible for this benefit. Accrued at a rate of 1 hour for every 35 hours worked. Max annual accrual 40 hours. Max annual carryover 40 hours. Max annual usage 40 hours.
• Voluntary Medical Insurance
• Voluntary Dental
• Voluntary Vision
• Voluntary Life
• Voluntary Accident Insurance
• Voluntary Hospital Indemnity
• Voluntary Critical Illness
• Identity Theft Protection
• Employee Assistance Program
Employees can become ineligible if their availability for work changes and are unable to be scheduled for the quantity of hours needed to meet eligibility requirements.
Screening Requirements: Motor Vehicle, Drug Screen, Criminal Background Check, Education Verification
Must be issued a formal ACA Full-Time job offer. Waiting period is 1st of the month following 60 days while maintaining an average of 30 hours per week. Eligible for the following:
• Paid Medical Leave: Must work an average of 25 hours per week to be eligible for this benefit. Accrued at a rate of 1 hour for every 35 hours worked. Max annual accrual 40 hours. Max annual carryover 40 hours. Max annual usage 40 hours.
• Voluntary Medical Insurance
• Voluntary Dental
• Voluntary Vision
• Voluntary Life
• Voluntary Accident Insurance
• Voluntary Hospital Indemnity
• Voluntary Critical Illness
• Identity Theft Protection
• Employee Assistance Program
Employees can become ineligible if their availability for work changes and are unable to be scheduled for the quantity of hours needed to meet eligibility requirements.
Salary : $18