What are the responsibilities and job description for the Help Desk Specialist position at DKMRBH Inc?
JOB DESCRIPTION:
Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs
SKILLS NEEDED:
Required / Desired
Amount
of Experience
Ability to speak and understand English
Required
High School Diploma or Equivalent
Required
3 yrs customer service experience in a professional environment
Required
3
Years
2 yrs of clerical duties in data entry and troubleshooting
Required
2
Years
Proficient in Microsoft Office Suite
Required
3
Years
Help desk experience
Highly desired
Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs
SKILLS NEEDED:
- Three years of customer service experience.
- Two years of clerical duties in data entry and troubleshooting.
- Three years of Microsoft Office proficiency.
- Professional office experience
Required / Desired
Amount
of Experience
Ability to speak and understand English
Required
High School Diploma or Equivalent
Required
3 yrs customer service experience in a professional environment
Required
3
Years
2 yrs of clerical duties in data entry and troubleshooting
Required
2
Years
Proficient in Microsoft Office Suite
Required
3
Years
Help desk experience
Highly desired