Linux System Administrator

Linux Admin (IT Support Specialist)
Empire State Plaza, Albany, NY 12210.
4-6 months (multiple extensions)

Will support the onboarding of external partners to the Universal Public Health Node (UPHN) data exchange by interfacing with reporting clients and vendors to facilitate transport and data exchange activities. The UPHN provides automated data exchange for both COVID-19 and other infectious disease lab reporting and COVID-19 and other infectious disease vaccine administration reporting in New York State. The IT Specialist will provide hands on technical customer support, identifying customer needs, abilities and limitations in implementing data exchange; troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners; provide step by step instruction for solution of end user issues; identifying root cause of error and delay and taking steps to mitigate future occurrence; review of system, application and network access logs of Windows and Linux based systems to identify errors; prepare documentation to educate technical and non-technical end users on transport onboarding steps; prepare documentation to document troubleshooting process flows and escalation pathways; document interactions with clients for later evaluation of service delivery activities; communicate effectively with both end user sand other technical staff; consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues; and perform testing duties to ensure software builds for UPHN software and interfaces performs as expected.

Mandatory Qualifications:

• 6 years' experience in Linux system administration, with a focus on Red Hat Enterprise Linux (RHEL).
• This position requires at least a bachelor's degree in Engineering, Computer Science, MIS or equivalent from an accredited institution. A copy of the degree must be submitted with the Candidate Proposal Response.
• Candidate must be legally authorized to work in the United States.

Preferred Qualifications

• 6 years' experience in Install, configure, and maintain enterprise applications such as Apache, Tomcat, MoveIt, and others.
• 6 years' experience in VMware vSphere administration (vCenter, ESXi, vLCM).
• 6 years' experience with file systems (NFS, CIFS, XFS) , redhat samba and Linux authentication (LDAP, Kerberos, AD integration).
• Proficient in creating and utilizing automation scripts (Bash, Perl, PowerShell) to optimize and streamline system
• Hands-on experience with AWS cloud services (EC2, S3, IAM, etc.)

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