What are the responsibilities and job description for the SOC Technical Writer position at DKMRBH Inc?
Job Description
Job Description
Security Operations Center Technical Writer needed. Only submit candidates who have worked as a Technical Writer in a SOC environment.
The Business Consultant supports the State of Iowa's Office of the Chief Information Officer (OCIO), Security Operations Center (SOC). The purpose of this position is to provide technical writing support, standardization of documentation, and business support across the SOC. The Business Consultant will initially focus on the development, consolidation, and standardization of the following artifacts for incident responders :
- Computer Security Incident Response Plan (CSIRP).
- SOC Incident Playbooks.
- Standardization of Incident Reports.
- RACI (Responsible, Accountable, Consulted, and Informed) grids per playbook.
- Website guidance for workforce members reporting security incidents to the SOC.
The Business consultant will assist in the definition and measurement of SOC Service Level Agreements (SLA), Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and other formal documentation to support the SOC. Integrate Key Performance Indicators (KPI) and develop status reporting for stakeholder consumption.
Candidate Requirements :
SkillRequired / DesiredAmountof ExperiencePrevious experience working as a technical writer for a SOCRequired2YearsExcellent organizational skills with a focus on accuracy, detail, and follow-through; punctual and meets deadlines; effectively prioritizes tasks to mRequired4YearsProven ability to work with diverse audiences and translate technical information into non-technical information.Required4YearsExcellent writing and composition skills including grammar; punctuation and spelling; ability to organize; express and communicate ideas clearly in wrRequired4YearsKnowledge of project management, conflict resolution, and incident escalation preferred.Required4YearsAbility to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability.Required4YearsAbility to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.Required4YearsAbility to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a profRequired4YearsMust be an individual of high integrity and be a model of unwavering integrity to others.Required4YearsCommitment to fostering a diverse working environment.Required4YearsAbility to work independently, as part of a team of peers, and also to support and contribute to a multidisciplinary team environment.Required4Years
