What are the responsibilities and job description for the Manager position at DLJ FOODS?
Job Details
Level: Management
Job Location: Midwest City - Schlotzkeys - Midwest City, OK
Position Type: Full-Time/Part-Time
Education Level: High School
Salary Range: $10.00 - $14.00 Hourly
Travel Percentage: None
Job Shift: Any
Job Category: Management
Description
As a fast food restaurant assistant manager you'll have ultimate responsibility for safeguarding the financial success of a specific outlet and maintaining the reputation of the company. The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service.
You'll need to:
- organise stock and equipment, order supplies and oversee building maintenance, cleanliness and security
- plan and work to budgets, maximise profits and achieve sales targets set by head office
- recruit new staff, and train and develop existing staff
- motivate and encourage staff to achieve targets
- ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
- ensure high standards of customer service are maintained
- implement and instil in your team company policies, procedures and ethics
- handle customer complaints and queries
- implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials.
Working hours
Hours of work are generally long and shift based, and you should be willing to work evenings, weekends and on public holidays. Some managers may work 'split shifts', with early starts, time off in the middle of the day and a return to work for a later shift.
What to expect
- The environment is fast paced, with an emphasis on delivering good customer service in a limited time frame. The atmosphere can be hot, noisy and bustling. You may spend a lot of time 'walking the floor', moving around on foot or standing. The work can therefore be both physically and mentally demanding.
- You will wear a company uniform and dress in accordance with appropriate health and safety requirements associated with food preparation.
Qualifications
You'll need to have:
- excellent customer service skills
- strong communication skills, tact and diplomacy
- the ability to lead and motivate teams and influence people
- self-motivation and ambition
- commercial awareness
- enthusiasm and the ability to learn quickly
- good organisational skills
- energy and stamina, as well as resilience
- a results-driven approach to work
- decision-making and problem-solving skills
Salary : $10 - $14