IT ServiceNow Developer

Shape the Future of ServiceNow at DLL

At DLL, we believe in leveraging technology to drive efficiency, automation, and business value. We are looking for a highly skilled ServiceNow Developer with expertise in CSDM, CMDB, integrations, and automation. In this role, you will not only develop and optimize the ServiceNow platform but also design scalable solutions that align with long-term business objectives.

This is an exciting opportunity for a technically strong developer with a strategic mindset, someone who can enhance the platform’s architecture, optimize data structures, and create high-performance solutions.

Find out more here about how you can unleash your full potential at DLL

Day To Day

• Develop, configure, and optimize the ServiceNow platform with a strong focus on CSDM, CMDB, and automation.
• Design scalable and future-proof ServiceNow solutions, ensuring seamless integrations with other systems.
• Ensure data integrity and governance within the CMDB, supporting enterprise-wide IT processes.
• Lead technical improvements, analyzing how new developments fit into the existing platform landscape.
• Implement best practices for data modeling and platform configuration, ensuring long-term stability.
• Collaborate with stakeholders to translate business requirements into efficient and sustainable solutions.
• Drive automation initiatives to improve efficiency and minimize manual intervention.
• Provide expert-level troubleshooting and guidance on complex ServiceNow challenges.
• Stay ahead of trends, applying best practices in ServiceNow platform management and enterprise IT architecture.
  
  

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning, member development programs.
• Click this link for an overview of all the benefits in your region.
  
  

At DLL, we are more than a financial solutions provider—we are partners in progress. We foster a culture of trust, accountability, and innovation, where every team member has the freedom to create impact. If you are looking for a role where your expertise is valued, your ideas matter, and your career can grow, then DLL is the place for you.

"We not only meet our customers' current expectations but also foresee their future requirements."

Essentials

We are looking for a technical expert with a problem-solving mindset and a strategic approach. The ideal candidate has:

• 5 years of hands-on experience in ServiceNow development and platform optimization.
• Strong expertise in CSDM (Common Service Data Model) and CMDB (Configuration Management Database), including data modeling and governance.
• A deep understanding of ServiceNow architecture, ensuring solutions are scalable and aligned with best practices.
• Experience designing end-to-end integrations between ServiceNow and external systems.
• Proficiency in ServiceNow scripting (JavaScript, Flow Designer, Integration Hub, APIs).
• Knowledge of ITSM, ITOM, and automation frameworks.
• A strong strategic and analytical mindset, capable of assessing and improving platform efficiency.
• Excellent problem-solving skills and the ability to work independently on complex issues. Strong communication skills in English (Dutch is a plus).
• A valid permanent work permit for the Netherlands.
  
  

Preferred Certifications

• ServiceNow Certified System Administrator (Required)
• ServiceNow Certified Application Developer (Preferred)
• ServiceNow Certified Implementation Specialist – ITSM, ITOM, or CSDM (Highly Preferred)
• ITIL Foundation Certification (Preferred)
  
  

Choose wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our Four Wellbeing Categories Are As Follows

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities
  
  

These are the things that matter to our members and the wellbeing of our members matters to DLL

Settling in

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good To Know

Desired Primary Work Location: Wayne, PA

Applicable Pay Range

$102.019,86 - $153.029,79

This position is subject to the terms of DLL’s compensation plans and policies. It is anticipated that the position will pay within the applicable pay range. The range is reflective of the desired primary physical work location and may be adjusted outside of the projected range based on geographical differentiation if the actual work location of the hired candidate differs from the desired primary location, or for other lawful reasons. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.

• Deadline for application: May 31st (Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website.
• DLL’s referral program applies
• For more information, please contact our Talent acquisition partner Omnia Hassan via omnia.hassan@dllgroup.com
  
  

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

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