Information Technology Intern

DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you’re in the right place.

DLR Group’s Minneapolis team has an opening for a Information Technology (IT) Intern.

Position Summary

The IT Intern will work closely with our Service Desk team to provide technical support and assistance to end-users within the organization. This role offers a unique opportunity for hands-on experience in troubleshooting diagnosing and resolving hardware and software issues. The intern will also play a key role in supporting various technology initiatives and projects under the guidance of Service Desk Analysts and Managers.

This internship is expected to be full-time during the summer months and approximately 15-20 hours during the school year.

What You Will Do

• Support end users in the local office as well as remotely through the Service Desk
• Field incoming calls and walkups
• Assist with deploying laptops and peripherals
• Install and troubleshoot software
• Assist Service Desk Supervisor with various technology projects
  
  

Required Qualifications

• Enrolled in a 4-year college program relating to Technology (this role is for students, not recent graduates)
• Completed 2 years of undergraduate education prior to the start of the internship
• Excellent customer service skills
• Strong communication skills both verbal and written
• Strong computer research problem-solving and analytical skills
• Ability to work in a team environment
• Must be eligible to work in the United States without need for work visa or residency sponsorship
  
  

Our comprehensive Benefits at DLR Group include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401(k) plan, employee stock ownership, and bonus opportunities. Compensation considerations are based on location, experience, and skills. The suggested pay range for this position is:

Pay Range

$18 - $25 USD

DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects.

We are 100% employee-owned: every employee is literally invested in our clients’ success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment.

Through our values – commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork – we elevate the human experience through design, together.

We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.