What are the responsibilities and job description for the Front Desk Concierge position at DM Injury Law?
TITLE: Front Desk Concierge / Receptionist
REPORTS TO: Office Manager
SALARY: Competitive salary commensurate with experience
POSITION/TYPE: Non-Exempt
REQUIREMENTS: 1 or more years of previous customer service/concierge experience
“MIKE’S GOT THIS!” – DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri. Founded in 2013 by Mike DiPasquale and Jason Moore, DM Law’s growth stems from the professional and compassionate legal representation provided to clients after a traumatic and sometimes life-altering event of a personal injury.
Job Overview:
DiPasquale Moore is looking for a professional with a friendly attitude and the ability to multi-task to serve as our St. Louis office’s front desk concierge. This position requires regular attendance; greeting all clients, guests and visitors and addressing their questions and needs while providing an overall welcoming environment; assisting in various administrative duties as needed.
Duties & Responsibilities :
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REPORTS TO: Office Manager
SALARY: Competitive salary commensurate with experience
POSITION/TYPE: Non-Exempt
REQUIREMENTS: 1 or more years of previous customer service/concierge experience
“MIKE’S GOT THIS!” – DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri. Founded in 2013 by Mike DiPasquale and Jason Moore, DM Law’s growth stems from the professional and compassionate legal representation provided to clients after a traumatic and sometimes life-altering event of a personal injury.
Job Overview:
DiPasquale Moore is looking for a professional with a friendly attitude and the ability to multi-task to serve as our St. Louis office’s front desk concierge. This position requires regular attendance; greeting all clients, guests and visitors and addressing their questions and needs while providing an overall welcoming environment; assisting in various administrative duties as needed.
Duties & Responsibilities :
- Serve as the face of the Firm, offering friendly service to those entering
- Assist with handling clients documentation
- Maintain the reception area and all conference rooms, keeping them clean and free of clutter
- Restocking business cards and bottled water at the front desk
- Assisting with stocking breakrooms (coffee, soda, snacks, etc.)
- Receiving mail/deliveries – sort, organize and scan mail to respective Attorneys and Case Managers
- Proficient in Microsoft Office
- Ability to multi-task and prioritize tasks without guidance
- Confident using office equipment including, but not limited to copiers, printers, postage machine, label makers
- Fluent in English; Bilingual a plus
- Benefits package – Health, Vision & Dental Insurance; 401(k) matching and more!
- 401(k) matching retirement plan – up to 4% match
- 3 weeks (120) hours of PTO
- Paid holidays
- FREE on-site parking garage
- Stability – Become an integral member of an energetic team in a growing law firm
- Work/Life balance – do the job you love, with great people and NO long or crazy hours!
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