What are the responsibilities and job description for the Director, Practice Development position at DMA - DuCharme, McMillen & Associates, Inc.?
As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:
The Director, Practice Development serves in a business development role interacting with clients and prospects located in DMA’s sales regions. Assists in expanding the market share in focused tax practice areas. Manages a large set of client and prospect accounts for purposes of business development as well as participating as one of DMA’s strategic account managers to ensure satisfaction of DMA project deliverables.
Essential Duties And Responsibilities
- 2024 Great Places to Work Certified
- Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
- Company paid parental leave
- Generous time off plans
- Multiple benefit plans, eligibility begins on day one of employment
- Culturally focused on work/life balance, mental health, and the overall wellness of our employees
The Director, Practice Development serves in a business development role interacting with clients and prospects located in DMA’s sales regions. Assists in expanding the market share in focused tax practice areas. Manages a large set of client and prospect accounts for purposes of business development as well as participating as one of DMA’s strategic account managers to ensure satisfaction of DMA project deliverables.
Essential Duties And Responsibilities
- Collaborate with DMA service personnel to drive strategic, beneficial business opportunities for both the client and DMA
- Participate in field business development efforts leveraging “valid business reasons”, subject matter expert partnering, and DMA’s experience, reputation, and existing relationships
- Identify and understand client and prospect tax issues and challenges
- Build trust internally with colleagues and externally with prospects and clients
- Create written communication articulating an understanding of a client/prospect’s issues, challenges, needs, goals, and corresponding beneficial DMA services addressing those points
- Participate in internal, collaborative, educational, strategy meetings designed to improve the business development process and results
- Work with internal legal counsel during contract review process with prospects/clients
- Capture and communicate business development discussions by updating DMA’s CRM solution, and as appropriate, update other teammates via email
- Provide quality project and relationship management
- Bachelor’s degree in Accounting, Finance, Marketing, or related field
- 5 years of professional business development experience, preferably in the areas relating to intangible products (e.g., tax, financial, or consulting services); experience within a tax consulting firm a plus
- Strong verbal and written communication skills
- Experience with CRM software
- Previous demonstrable track record of business development success
- Travel as required (between 15-20%, approximately)
