Order Fulfillment Supervisor

Description

Founded in 2008 DMA Industries, LLC (DMA) has quickly grown to become a trusted supplier to the North American Automotive Parts Aftermarket. DMA has a dynamic, performance-driven work culture that embodies the entrepreneurial spirit. teamwork, collaboration, and an unwavering standard of ethics. 

Position Overview:

The Order Processing Supervisor is responsible for providing the leadership and direct supervision over the warehouse associates assigned to their specific work team. As the Order Processing Supervisor, you will be responsible to oversee, coordinate, and direct the team’s work performance in accordance with the Company’s Standard Operating Procedures (SOPs). You will be required to coordinate with other Supervisors and Managers to plan efficient usage of the labor resources available and to make labor shifts as prioritizations within the operations change. You will be expected to assist the team by performing various work task duties in support of meeting the processing of customer orders correctly and on time. This role has an administration function which requires daily recording and reporting of work performance achievements verses team performance KPI’s. 

Responsibilities 

This role is responsible for managing the following diverse operations within the Wellman DMA Distribution Center

· Responsible for the overall performance and achievement of the daily productivity requirements of your work area team. 

· Acts as a team builder who plans, staffs, directs, and ensures the efficient operation of the team. Schedules staffing levels based on work need. 

· Ensure compliance by all team members that their work is being performed consistently to the standards as outlined by the work task SOPs. 

· Provides regular oversight, feedback and retraining as needed to help team members improve. 

· Ensures compliance by all team members to company safety, equipment, and housekeeping policies.

· Maintain proactive communications with your team members and your direct supervisor during the work shift. 

· Perform various other warehouse task responsibilities as assigned.

Requirements

Requirements

· High school diploma or general education degree (GED).

· Minimum one to three years direct warehouse experience in a fast-paced manufacturing or distribution environment where small parcel and LTL/LT customer order processing occurs

· Previous supervisory experience managing 3-10 team members.

· Familiarity with distribution software systems highly preferred

· Equivalent combination of education and experience. 

· Maintains professional and courteous relationships with all warehouse associates while positioning themselves in a leadership supervisory position.

· Good communication skills, both written and verbal, with the ability to work with diverse personalities and backgrounds.

Language Skills: Ability to read and write in English. Ability to effectively articulate and present information and respond to questions from Management in a professional manner.