Data Specialist (Development)

DMARC is currently seeking a detail-oriented and organized Development Data Specialist to join our team in Des Moines, Iowa. The ideal candidate will be responsible for managing, processing, and analyzing data to support various business functions. This role requires a strong proficiency in data entry and management, as well as the ability to work with databases and spreadsheets effectively.

Job Summary
Serves as Database Administrator for Blackbaud (DMARC’s donor management program) responsible for its overall management and use and update of software modules training, and technical support. (Approximately 30%)

Responsible for:

i) Maintaining and developing standard operating procedures.

ii) The continued management of the donor database, including: removal and merging of duplicate records, making necessary change-of-address updates, conducting routine database maintenance, table management,

iii) Conducting data reviews to ensure best practices are being followed and ensuring timely and accurate processing of gifts and their coding, entry, and any pertinent record-keeping.

iv) Using Omatic software to import and export data to and from the donor database from other organizational databases.

v) Serving as the lead learning officer at DMARC for Blackbaud, making appropriate recommendations for new staff onboarding and continued learning for existing staff.

Develop queries, reports and dashboards for use by the Development Department team that analyze donation and donor trends and patterns, such as new or lapsed donors, donor retention, donor frequency, average gift amount, and levels of giving. Dashboards should reflect organizational goals. (Approximately 25%)

Provide campaign, appeal, and mailing list support including but not limited to:

i) Generation of segmented lists for direct appeals, campaigns, on-line messaging, and other outreach as needed

ii) Development and generation of internal reports related to annual appeals, campaigns and pledge status, special events and other fundraising activities

iii) Ad-hoc analysis to support management and/or board reporting on appeal and campaign performance. (Approximately 25%)

Serve as the lead support to the Development team, providing clerical assistance, answering donor questions, and coordinating/entering meeting notes in donor records. (Approximately 10%)

Provide Grant Management process support as it relates to the donor database and related functionality, ensuring that grant applications are maintained and tracked within Blackbaud. (Approximately 5%)

Other general office duties as assigned, including a focus on customer service by answering phones and assisting walk-in visitors/donors, managing office development volunteers, cross training, etc. (Approximately 5%)

Skills and Qualifications

Database Maintenance and Management:

· High level of competence with Microsoft Excel and/or Access.

· Experience in donor database system(s); Raiser’s Edge training and experience preferred.

· Detail-oriented, pursues quality in accomplishing tasks by being aware of data nuances easily overlooked.

· Problem solving and big picture thinking.

Computer

· Microsoft Office Suite (Word, Excel, Outlook)

· Adobe

· Internet research

Education and Experience

1) Experience in a professional administrative support position in a fast-paced nonprofit environment.

2) Experience within a nonprofit agency preferred; human services focus a plus.

3) Bachelor’s degree preferred, however a minimum of 2-year college degree is required.

Communication/Organization

· Excellent written and oral communication skills.

· Ability to function well in fast-paced environment

· Ability to prioritize and complete tasks while working under multiple deadlines

· Ability to maintain strict confidentiality standards, particularly in regard to donor and gift information and records.

· Willingness to be cross-trained and perform related development-related functions

· Demonstrates interest, skill, and success in team environment; promotes group goals ahead of personal agendas; shares credit for success with others; takes responsibility for his or her part in team failures.

· Must be able to work with a wide variety of individuals, organizations, and donors.

Accountability and Evaluation

This position is supervised by the Director of Development and Outreach. A job review is conducted annually.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Work Location: In person

Salary : $20 - $24