What are the responsibilities and job description for the Customer Service Representative Healthcare position at DMC Primary Care?
Company Profile
Derry Imaging Center offers a competitive hourly salary and comprehensive benefits, including medical insurance, paid time off and 401K at 32 hours. Our company is committed to providing a welcoming and supportive environment for employees of all ethnic backgrounds, cultures, ages, lifestyles and physical abilities.
Job Responsibilities
As a Customer Service Representative in our call center, you will answer phone calls, register patients, schedule appointments and direct calls to other team members. This fast-paced role requires strong communication skills and patient compassion.
Key Responsibilities:
Qualifications and Requirements
A high school diploma with at least 2 years' experience in a medical office is required. You should possess basic medical terminology and insurance knowledge. Radiology scheduling experience is strongly preferred. Strong computer skills and excellent typing skills are also essential. A detail-oriented individual with the ability to multitask in a fast-paced environment is necessary.
Derry Imaging Center offers a competitive hourly salary and comprehensive benefits, including medical insurance, paid time off and 401K at 32 hours. Our company is committed to providing a welcoming and supportive environment for employees of all ethnic backgrounds, cultures, ages, lifestyles and physical abilities.
Job Responsibilities
As a Customer Service Representative in our call center, you will answer phone calls, register patients, schedule appointments and direct calls to other team members. This fast-paced role requires strong communication skills and patient compassion.
Key Responsibilities:
- Answering phone calls from patients and referring physicians
- Directing calls to other members of the DIC team
Qualifications and Requirements
A high school diploma with at least 2 years' experience in a medical office is required. You should possess basic medical terminology and insurance knowledge. Radiology scheduling experience is strongly preferred. Strong computer skills and excellent typing skills are also essential. A detail-oriented individual with the ability to multitask in a fast-paced environment is necessary.
