What are the responsibilities and job description for the Medical Services Representative position at DMC Primary Care?
Job Overview
Derry Imaging, an independently owned and operated practice, is seeking a Medical Services Representative for our fast-paced call center. This full-time position of 40 hours per week will be part of a collaborative team that provides excellent customer service to patients and referring physicians.
Responsibilities include but are not limited to:
Qualifications:
Derry Imaging, an independently owned and operated practice, is seeking a Medical Services Representative for our fast-paced call center. This full-time position of 40 hours per week will be part of a collaborative team that provides excellent customer service to patients and referring physicians.
Responsibilities include but are not limited to:
- Answering phone calls in a timely manner.
- DIRECTING calls to other members of the DIC team effectively.
Qualifications:
- High school diploma with at least 2 years' experience in a medical office required.
- Basic medical terminology and insurance knowledge required.
- Radiology scheduling experience strongly preferred.
- Skilled in the use of computers and related software applications; excellent typing skills.
- Detailed oriented, ability to multi-task with constant interruption required.
- Above average organizational and interpersonal skills.
- Demonstration of ethical and professional conduct, including the ability to maintain confidentiality (HIPAA).
