What are the responsibilities and job description for the Patient Experience Coordinator position at DMC Primary Care?
Job Summary
We are seeking a highly skilled Call Center Specialist to join our team. As a Medical Services Representative, you will provide exceptional customer service to patients and referring physicians while working in a fast-paced environment.
Responsibilities include:
Requirements:
We are seeking a highly skilled Call Center Specialist to join our team. As a Medical Services Representative, you will provide exceptional customer service to patients and referring physicians while working in a fast-paced environment.
Responsibilities include:
- Answering phone calls and registering patients.
- Scheduling appointments and directing calls to other team members.
Requirements:
- High school diploma or equivalent.
- At least 2 years' experience in a medical office.
- Basic medical terminology and insurance knowledge.
- Radiology scheduling experience a plus.
