What are the responsibilities and job description for the Twin Peaks Girl- Host position at DMD Restaurant Group?
THIS IS A TIPPED POSITION
TWIN PEAKS JOB DESCRIPTION: TWIN PEAKS GIRL- HOST
GENERAL PURPOSE OF THE JOB
This job requires the Twin Peaks Girl to interact with, entertain, and provide best-in-class service and hospitality to every Twin Peaks guest. Additionally, Twin Peaks Girls are required to sell food and beverages. The Twin Peaks Girl encompasses her knowledge of sports, food, beverages, has a fun energetic personality, and is able to meet and maintain the Twin Peaks Presentation Guidelines.
THE COSTUME
The Twin Peaks Girl is what makes the Twin Peaks concept unique. Therefore, it is essential that each Twin Peaks Girl understands that whenever she is working, she must comply with the Twin Peaks Image & Costume Guidelines. On occasion, Twin Peaks promotes costume parties. The costume parties are optional, and Twin Peaks Girls can choose to wear their standard Twin Peaks Girl costume instead of participating in the costume party. If the Twin Peaks Girl participates in the costume party, she must comply with the costume guidelines for such costume party.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities of a Twin Peaks Girl include, but are not limited to:
- Adhering to all Presentation Guidelines
- Interaction with and entertainment of guests
- Maintaining proper seating/rotation utilizing Host Concepts
- Promotion of events and specials that promote the good will and profitability of the business
- Best-in-class service and hospitality, engaging guest while seating, offering genuine goodbyes to departing guest, answering telephones with approved Twin Peaks verbiage
- Any other duty/responsibility that management may deem necessary
EDUCATION and/or EXPERIENCE
No prior experience or training required.
LANGUAGE SKILLS
Ability to effectively communicate in English. Must be able to read and understand the menu, write and ring in tickets, and operate a computerized register system. Must be able to suggestively sell menu items. Must be able to communicate effectively with guests in order to entertain.
REASONING ABILITY
Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to mathematically compute proper change and accurately settle checks.
CERTIFICATES, LICENSES, REGISTRATIONS
Must attend orientation and agree to policies and procedures as outlined in Twin Peaks Girl training. Must attend and successfully complete the Twin Peaks Girl training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications, and maintains such certifications during employment.
PHYSICAL DEMANDS
The physical demands described here are a representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties, the Twin Peaks Girl is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The Twin Peaks Girl frequently is required to reach with hands and arms. The Twin Peaks Girl must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to focus.
