Systems Engineer

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

DMI is looking for a Systems Engineer supporting MDOT-MTA. You will oversee the architecture, deployment, maintenance, and ongoing support of our enterprise IT infrastructure. You have a strong background in enterprise systems, virtualization, storage, and network management. This role requires a proactive problem solver who takes initiative, collaborates effectively with cross-functional teams, demonstrates continual attention to detail, and ensures the highest level of operational availability and performance. A successful candidate can rapidly adapt and learn how to operate the front and back end of new products and processes. In addition to the listed responsibilities, additional duties may be assigned as needed.

Key Responsibilities

Create, manage and support Windows Servers, including Active Directory, DNS, DHCP, and GPOs

• Configure and implement VMware ESXi hosts and Nutanix clusters, ensuring the proper setup and integration of storage, networking, and compute resources to support a reliable and efficient virtualized infrastructure
• Monitor system health and performance metrics on VMware and Nutanix clusters, identify potential bottlenecks, and proactively address issues to maintain optimal functionality and reliability
• Track resource utilization on both VMware and Nutanix clusters to detect potential capacity constraints and address them proactively
• Offer technical support to users and IT teams on VMware and Nutanix technologies, addressing questions, resolving issues, and assisting with system operations

• Manage enterprise storage solutions, including Nutanix Files and Synology, to support business operations.
• Deploy software patches to Windows Servers and Workstations, using primarily SCCM and staging orchestration to minimize down time as much as possible.
• Work closely with the MDOT Network Operations Center (NOC), cybersecurity, and desktop support teams to resolve incidents in an efficient and timely manner
• Manage ticketing systems, ensuring prompt responses and resolution of services requests.
• Support print server administration, ensuring seamless printer deployment and troubleshooting
• Maintain Veeam Backup and replication, conducting consistent testing and validation of backup and disaster recovery procedures to confirm readiness for potential incidents

Qualification Requirements

• 5 years of experience providing support to IT systems, including day-to-day operations, monitoring, and problem resolution.
• Have a strong understanding of computer hardware, operating systems (e.g., Windows, Linux), networking protocols, and server administration
• Proficiency with Windows and Linux Servers, including Active Directory (AD), GPOs, DNS, and DHCP.
• Deep understanding of VMware virtualization technologies (ESXi, vCenter, vSAN, VSphere) and Horizon VDI administration
• Strong knowledge of backup solutions, particularly Veeam Backup & Replication
• Experience managing Synology NAS and enterprise storage environments.
• Familiarity with SCCM for endpoint management, software deployments, and patching.
• Understanding of networking fundamentals, including VLANs, routing and firewalls.
• Understanding of Nutanix hyperconverged infrastructure (HCI) architecture and management tools (Plus but not required)
• Install, configure, and administer Dynamic Environment Manager (Plus but not required)
• Install, configure, and administer Horizon Connection Server (Plus but not required))
• Ability to work well in a team and effectively communicate technical information
• Experience with data protection and disaster recovery solutions
• Ability to work overtime during critical peaks

Work Posture: Hybrid - Remote and onsite (locations listed)

Other Work Locations:

• 1515 Washington Blvd., Baltimore, MD
• One Orchard Rd., Glen Burnie, MD
• 7390 Baltimore Annapolis Blvd., Glen Burnie, MD

Min Citizenship Status Required: Must be a U.S. Citizen

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development - Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition - Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.