Technical Writer Job at DMI (Digital Management, Inc.) in Arlington

Technical Writer

Job ID

2025-27667

Category

Software Development

Location

US-VA-Arlington

About DMI

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100 employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

About the Opportunity

DMI is seeking a

Technical Writer

to support a federal customer in the DC Metro area.High-Level Roles and ResponsibilitiesCreate, Update and Maintain all technical documentation as assigned

Develop training material / videos as needed for Azure Enterprise InfrastructureCoordinate and provide training sessions to end usersMaintaining Architecture Diagram updates as neededAssistance with writing and organizing all documentationJob responsibilitiesPrepare instruction manuals, SOP's and knowledge articlesDisseminate technical information in easy-to-understand language for a non-technical audienceHave technical accuracy in writing user documentationCreate documentation after a collaboration with subject matter experts and technical staffAbility to take existing and potential content and improve itConvert complex documentation to easy language for multiple audiencesWrite documentation for internal teams such as developers and programmersCommunicate complex ideas in a concise manner

Qualifications

Skills and education required : Bachelor's degree or higher or similar job experienceInformation Systems, Information Technology, Computer Science, or other related disciplines preferred.6 years of proven experience in writing technical documentationServiceNow Knowledge Management experience or similar experience in other ITSM platformsUnderstand and explain complex technical conceptsStrong research and analytical skillsAbility to undertake multiple projects and deliver on tight deadlinesExcellent technical writing skillsExcellent verbal communication skillsSolid grip on documentation publishing software such as Adobe, SnagIt, and other softwareGood working knowledge of MS Office O365Detail-orientedMust be able to MultitaskMin Citizenship Status Required :

Must be a

U.S. CitizenPhysical Requirements :

No Physical requirement needed for this position .Location : Arlington VAWorking at DMIDMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing : Community - Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a communityConvenience / Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenienceDevelopment - Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal developmentFinancial - Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employeeRecognition - Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment through Spotlight, employee referralWellness - Healthcare benefits, Wellness programs provide employees with several wellness optionsEmployees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority / Female / Veterans / Disability. DMI maintains a drug-free workplace.#LI-MP1

• No Agencies Please
• Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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