What are the responsibilities and job description for the IT Facility Escort position at DMI (Digital Management, LLC)?
About DMI
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at
About the Opportunity
DMI, LLC is seeking an IT Facility Escort to join us. This individual supports access to the IT facilities within the Mark Center and Pentagon for various vendors and customers to ensure the upkeep of the facilities and the equipment residing within them.
Duties and Responsibilities :
- Escorts Pentagon and Mark Center tenants and vendors into the IT facilities and racks.
- Supports authorized and emergency power and HVAC outages at the Pentagon and other DoD locations throughout the National Capital Region (NCR).
- Supports space and power configuration management functions as needed.
- Supports inspections, to include those conducted by the fire marshal, as well as physical and cyber security teams.
- Supports Power SMEs with outages and daily actives (change management, system admin, IT facility escorts).
- Perform basic Power Audits.
- Document all required information for each site visit performed within ServiceNow.
- Work with team members to coordinate custom and large installation projects
- Properly document, label, and return all defective or decommissioned parts
- Coordinate UPS and battery replacements and removal / disposal with Power Team
- Provide access support to perform preventative maintenance and resolve issues within the IT facilities. This includes, but is not limited to access control systems, HVAC systems, fire extinguishers and suppression systems, power infrastructure, and other monitoring tools.
- May be required to support various NCR activities, ., ASIs, installations, etc., as needed
Qualifications
Education and Years of Experience :
Required and Desired Skills / Certifications :
Min Citizenship Status Required : US Citizens only
Physical Requirements :
Location : The Mark Center, Alexandria, VA and the Pentagon, Washington DC.
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being :
Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
