What are the responsibilities and job description for the Technical Writer position at DMI?
About DMI
DMI is a global professional services company that specializes in digital strategy, design, transformation, and support. More than your basic systems integrator or big-box advisor, we are a new breed of partner that blends human-centric consulting and design with agile engineering, delivery, and global scale. We believe that digital transformation is an end-to-endless evolutionary process that requires technology solutions and partners that meet organizations where they are. Consultants at the core, DMI has been delivering mission-critical, enterprise grade solutions since 2002 for more than a hundred Fortune 1,000 enterprises, various state and local government agencies and all fifteen U.S. federal departments. DMI has grown to 2,100 employees globally and has been continually recognized by top industry analysts as well as a Top Workplace in the USA and Remote.
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About the Opportunity
DMI is looking for a Technical Writer
Duties and Responsibilities:
The technical writer will:
- Develop training programs and instructional materials of company processes and procedures
- Create detailed Visio process maps to accompany procedural documentation
- Conduct quality control of produced work by program writers to ensure style guide adherence
- Manage team of writers, editing team member documentation, and providing feedback and guidance on documentation standards
- Develop and implemented organizational document management standards and activities
- Knowledge of ISO:20000 and ISO:27001 certification, ITIL Certification
- Create and maintain quarterly reports and accomplishments
- Manage system diagram / run book documentation refresh effort and ongoing maintenance
Qualifications
Education and Years of Experience: Bachelor's Degree
Required Work Experience:
- 2 years project exeperience
- 1 years PM experience with a federal agency or federal contractor
- 3 years Information Technology Experience
Min Citizenship Status Required: US Citizenship
Physical Requirements: No Physical requirement needed for this position.
Location:
Working at DMI
DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:
- Community – Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a community.
- Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience.
- Development – Annual performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
- Financial – Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
- Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
- Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness options.
Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.
The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
