Deputy Commissioner for Administration and Finance

Join the Department of Developmental Services (DDS) as we seek a dedicated and dynamic leader for the critical Deputy Commissioner for Administration and Finance role. This pivotal role encompasses overseeing DDS's financial and administrative operations, including managing a $3 billion budget and coordinating with 4 regional offices, 23 area offices, and 240 state-operated residences.

The Deputy Commissioner will spearhead reforms to enhance management capacity and centralize operations while modernizing IT systems and improving data reporting processes. As a key member of the Senior Leadership Team, this role involves strategic planning, establishing performance goals, and ensuring organizational efficiency in collaboration with key state and legislative bodies. The Deputy Commissioner will also collaborate with the Contracts Department, overseeing the $2.5 billion purchase of service component, focusing on tracking, reporting, and forecasting to enhance operational efficiency.

The ideal candidate will be responsible for developing administrative policies and procedures and will report directly to the Commissioner. If you are ready to make a meaningful impact, apply today to contribute to the success of DDS's mission and seize this exciting opportunity!

Duties and Responsibilities (these duties are a general summary and not all-inclusive):

• Design and implement integrated financial operations and reporting tools and processes.
• Ensure that priorities, strategies, and action plans are clearly established and communicated.
• Drive business process improvement initiatives and foster coordination and communication across A&F, DDS units, and external agencies.
• Leverage collaborative problem-solving to maximize the effectiveness of Commissioner and EOHHS initiatives.
• Assess current business processes, pinpoint best practices, and propose enhancement opportunities.
• Lead office project management activities and monitor project completion prior to presentation to the Commissioner.
• Prepare comprehensive written and verbal communications for the Commissioner.
• Guide cost savings initiatives, oversee financial operations reporting, and manage IT systems to drive modernization.
• Manage and supervise senior staff within the Office of Administration and Finance while ensuring efficient agency operations through robust policy guidance for budget and control processes.
• Develop systems to improve the management and tracking of contract services by establishing performance measures and standards.
• Ensure proper implementation of procurement processes and management controls.
• Oversee the Director of Capital Planning and Facilities Management by directing administrative policies, procedures, and commodities and services contract procurement processes.
• Supervise the Waiver Management Unit and offer guidance on delegated benefit issuance, reconciliation, and accounting processes.
• Oversee the Human Resources Liaison and guide HR operations by ensuring proper implementation of administrative policies and procedures and by evaluating and enhancing communication strategies with the Commissioner and senior staff.
• Advise the Commissioner on strategic, policy, program, financial, operational, and service provision issues; represent the Commissioner on workgroups and special projects.

Preferred Qualifications:

• In-depth understanding of financial operations, reporting, and management principles.
• Strong knowledge of state and federal financial policies and cost allocation regulations.
• Comprehensive grasp of accounting, budgetary principles, and processes for fraud referral, overpayment screening, investigations, and recovery.
• Proven familiarity with project management methodologies and change management principles.
• Solid understanding of organizational development and business process improvement theories and practices.
• Advanced proficiency in data collection and analysis using analytical and computer-based tools.
• Demonstrated expertise in modern technology, reporting systems, and industry best practices.
• Extensive experience with agency administrative procedures and contract administration.
• Deep knowledge of procurement policies and processes related to delegated benefit issuance, reconciliation, and accounting.
• Strong command of quality assurance, quality control, external auditing, and risk management practices.
• Thorough understanding of budget management, revenue control, cost management, and accounting regulations.
• Proven leadership in management principles, including effective staff supervision and professional development strategies.
• Exceptional ability to interpret and utilize data for problem-solving and to communicate recommendations clearly, both orally and in writing.
• Demonstrated capacity to manage projects, coordinate multiple initiatives, design process improvement programs, and lead organizational change.
• Ability to apply and explain relevant laws, regulations, policies, and programs while building effective relationships, mediating conflicts, and coordinating competing interests.

About the Department of Developmental Services:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search, https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services, http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check, https://www.mass.gov/lists/dds-fingerprint-background-checks

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!