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Human Services Coordinator II: Acquired Brain Injury (ABI)/Moving Forward Plan (MFP)

DMR-Western Region
Springfield, MA Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 4/6/2025

The Department of Developmental Services (DDS) is filling a challenging Human Services Coordinator II (HSC II) position in the Central/West Regional Office and Clark St Satellite Office. This position supervises the Acquired Brain Injury program known as the ABI/MFP (Acquired Brain Injury / Moving Forward Plan) Program waiver pursuant to the Hutchinson settlement agreement. The HSC II will function as the Service Coordinator Supervisor for the ABI/MFP program and will be responsible for providing direct and adequate supervision to the other Service Coordinators who comprise the Regional ABI/MFP team. They will support and monitor the HSC performance and ensure compliance with statewide guidelines.

The Human Services Coordinator Supervisor will work closely with other members of the team to offer guidance, initiate activities to enhance the performance of the Department, offer ongoing consultation to individual members of the team and may carry a small caseload of ABI/MFP participants, which will require travel to meetings within the Region. The HSC II is directly supervised by the Director of ABI/MFP Waiver Central/West.

Preferred Qualifications: Working knowledge of HCSIS and Meditech databases.

Please Note:

This position is located in the Regional Office located in both Springfield, MA and Worcester, MA

Schedule: 9:00am - 5:00pm
Days Off: Sunday/Saturday

The incumbent of this position will be required to have some flexibility in their schedule as there may be occasional night and weekend meetings with individuals, guardians, families and other agencies. Driving will be part of this assignment. This position will oversee Service Coordinators in Springfield and Worcester locations.

Driver's License is required. Travel throughout the Central/West Region and some statewide travel.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds


Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

  • Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

  • Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
  • Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
  • National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form.


For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.


For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.


Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have (A) at least four (4) years of full-time, or equivalent part-time, case management or clinical/therapeutic experience (B) any equivalent combination of the required experience and the substitutions below.

Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.

Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!


An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Human Services Coordinator II
Primary Location: United States-Massachusetts-Springfield- 1 Federal Street
Job: Community and Social Services
Agency: Department of Developmental Services
Schedule: Full-time
Shift: Day
Job Posting: Feb 5, 2025, 7:27:31 AM
Number of Openings: 1
Salary: 72,532.98 - 98,953.40 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Christina Hyppolite, Christina.R.Hyppolite@mass.gov - 8572835830
Bargaining Unit: 08-SEIU - Local 509 - Social/Rehabilitation
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: Yes

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