What are the responsibilities and job description for the Human Services Coordinator II position at DMR-Western Region?
The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Services Coordinator II (HSC II) position in the North Central Area Office. This is a supervisory position that specializes in Rolland Caseloads.
The Human Services Coordinator II (HSC II) will work with assigned staff and the Area Office Management Team to build respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholders involving the work of the Area Office and Department. Experience working with individuals and families transitioning from school to adult services is beneficial. The HSC II provides direct supervision, support, consultation, and orientation to assigned Human Service Coordinator I’s (HSC I) and other staff. The HSC II is a critical and integral member of the Area Office supervisory team in planning for resource allocation and prioritizing for community services.
Additional HSC II responsibilities include, but are not limited to, the following:
- Planning, prioritizing, and coordinating direct supports work and assignments.
- Monitoring of Individual Support Plans.
- Maintaining compliance with all relevant policies and procedures.
- Assuring that case documentation is maintained and consistent with standards and identifying individual cases involving health, safety, risk and changing needs and ensuring that they are brought to the attention of the Area Director or designee(s), while engaging in problem solving.
- Monitors and provides consistent performance planning, feedback and evaluations to assigned staff.
- Manage almost 50 Rolland Caseloads
- Perform other related duties as required.
Please Note: This is Full-time, 37.5 hour position based out of Fitchburg, MA
Shift: 9:00am - 5:00pm
Days Off: Saturday and Sunday
Flexibility required to meet the needs of the Area Office.
About the Department of Developmental Services:
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
For more information about our agency and programs visit: www.mass.gov/dds
Pre-Hire Process:
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
- Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Recommended candidates must successfully complete pre-employment screening which includes:
- Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
- Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
- National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form.
For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.
First consideration will be given to those applicants that apply within the first 14 days.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
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