What are the responsibilities and job description for the Global Account Executive, Austin position at DMS.tech?
SUMMARY / OBJECTIVE
DMS is a global leader in video collaboration and custom AV. Specialising in high quality solutions tailored for all customer needs. We have a team of highly skilled certified technicians and project managers offering an individualised service to customers.
The accounts executive will generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company’s current client base. As an accounts executive, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience as well as developing long-term relationships with customers and overseeing sales. You should have excellent communication and negotiation skills and be customer service oriented.
ESSENTIAL FUNCTIONS
- Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management
- Analyze cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed
- Establishing Key Accounts and building on our already substantial client base with new clients
- Exhibit a consultative sales approach to determine a customer’s visual collaboration needs
- Develop price quotations and bid responses that are complete, accurate, and profitable
- Work with the installation team to ensure a smooth transition from sale to installation
- Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota
- Design and implement focused prospecting tools such as webinars, seminars, and email campaigns to increase sales and expand our customer base in the designated territory
- Establish professional relationships with manufacturer sales and sales engineering personnel.
- Actively use internal databases to complete client contact information, provide detailed notes and track pending activities
- Participate in training and professional development activities as prescribed by management
- Suggest actions to improve sales performance and identify opportunities for growth
COMPETENCIES
- Knowledge of CRM software and MS Office (MS Excel in particular)
- Ability to understand, present and demonstrate visual collaboration products and services to end user customers
- Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organisation
- Understanding of sales performance metrics
- Mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlines.
- Ability to maintain strict confidentiality and handle sensitive matters with discretion
- Aggressive, energetic, self-starter, goal setting mentality with an established skill set in solution and relationship sales
REQUIRED EDUCATION AND EXPERIENCE
- Minimum 3rd level education or equivalent
- At least 3 years’ experience of direct selling in the AV/VTC area is a preferred
BENEFITS
- Competitive salary
- Working in a global company with and opportunity to travel
- Working with multinational technical partners
- We offer a full suite of career development and training opportunities
- We’re passionate about our people and we offer a supportive, positive and inclusive work environment.
