What are the responsibilities and job description for the Senior AV VC Technician position at DMS.tech?
Our Company:
DMS is a global leader in video collaboration and custom AV. Specialising in high quality solutions tailored for all customer needs, we are known for exceeding expectations and delivering on promises. We have a team of highly skilled certified technicians and project managers offering an individualised service to customers.
About Senior AV VC Technician:
The Senior AV / VC Technician will be an integral part of our global field engineering team, offering freedom and flexibility as well as a different working environment most days. Working across a number of different client sites you will use your engineering skills and technical knowledge to install and integrate video-conference and AV equipment, as well as completing preventative maintenance checks, diagnosis and repair.
- Travel: Flexibility and the ability to travel is an essential part of this role.
- Work Environment: Varies depending on client site
- Position Type/Expected Hours of Work: Full time, 40 hours per week.
- Supervisory Responsibility: Supervisory / Team Lead experience
A Day in the Life of Our AV VC Technician:
- Installation and configuration of a wide range of video conferencing (VC) and integrated audio and video equipment including Cisco, Zoom, Polycom, Digital signage, IPTV, SMART Board, projection, audio, room controllers and monitoring systems, Crestron, AMX, Extron, Kramer, ClearOne, Biamp.
- Participate in a full installation process encompassing everything from the soldering of cables / connectors to the integration of a full Crestron / AMX presentation boardroom with video conference kit. Ability to work on own or as part of an installation team
- Code upload, configuration, fault finding and onsite diagnostics and technical checks
- Following cable schedules, risk and method statements and understand cabling diagrams
- Knowledge of video wall and controller options
- Provide training and client support to users in the operation of VC and AV systems
- Conducting audits, writing reports and completing delivery site surveys
- Working with potential management of teams and schedules
- This role offers the opportunity to participate in on-going training and development to keep you up to date with the latest technologies in the Video Conferencing and AV market.
About you:
- Have a minimum of 4 years’ experience in a similar position
- Mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlines
- Technical knowledge and proven install experience of VC and AV solutions including (but not restricted to) Cisco, AMX, Creston, Microsoft, Zoom, Polycom, video walls
- Physically fit, lifting required
- Supervisory / Team Lead experience
- Excellent communication and organisational skills with the ability to priorities an often conflicting workload
- Innovative, with the ability to implement problem solving initiatives
- Flexibility regarding working hours and willing to travel extensively
- High level of professionalism and customer awareness
- Technical skills and understanding of VC solutions and IT network infrastructures.
- Ability to complete all cabling installations requirements (soldering, crimp, cable pulls, terminations, etc.)
- Understanding of rack building and wiring
- Engineering health and safety training (including risk assessments) and knowledge
