What are the responsibilities and job description for the Senior Lead AV Technician position at DMS.tech?
Our Company:
DMS is a global leader in video collaboration and custom AV. Specializing in high quality solutions tailored for all customer needs, we are known for exceeding expectations and delivering on promises. We have a team of highly skilled certified technicians and project managers offering an individualized service to customers.
Responsibilities:
- Perform installation tasks as noted in the project’s Scope of Works (SOW)
- Read and interpret electronic schematics and architectural blueprints
- Support the Project Manager with site supervision of the install team, communication of daily job site status, and completion of required job documentation
- Act as customer liaison on site per project scope and directives. Direct on-site change request to Project Manager for confirmation and final directionCommunicate and coordinate with other trades on site
- Use hand and power tools for various system installation related task including soldering, and termination of connectors including but not limited to XLR, RJ45, fiber-optic, and coaxial.
- Fabricate AV Rack as per elevation drawing with professional cable management
- Work with manufacturers to initiate return material authorization as needed
- Test point to point cabling, functionality of systems, and code for control and DSP systems.
- Support and Engineer or Programmer with minor programming changes to DSPs or room processors
- Configure IP addressable devices to establish communication on network
- Create, track, and complete a project punchlist
- Write & Edit code for DSP systems – Biamp, Qsys, Shure, etc.
- Complete preventative maintenance checks, diagnosis, and necessary repair
- Provide client training as needed
- National and occasional international travel is required
Requirements:
- Ability to effectively communicate with technicians, customers, and colleagues.
- Ability to use hand and power tools in a safe and efficient manner
- Ability to work and think independently and ensuring to meet deadlines
- Mature personality with the ability to work both on own initiative and in a team environment
- Excellent organizational skills with the ability to prioritize an often-conflicting workload
- Advance PC proficiency
- Proven business writing skills
- Ability to diagnose complex system problems
- Knowledge of advance signal flow for audio, video, and control
- Advance understanding of IP networking
- Ability to lead site teams on large, complex projects
- Ability to perform site surveys
- Minor control system programming changes and troubleshooting capabilities
- Knowledge and use of specific test equipment for required applications
- Knowledge and application of industry installation safety codes and standards
- Industry specific and manufacturer training/certifications to meet DMS skill/ability requirements
- Flexibility regarding working hours and willing to travel extensively. DMS reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements.
- Valid Driver’s License
- Minimum of a High School Diploma or equivalent
- Ability to regularly climb and work from ladders up to heights of 35 feet
- Minimum of 6 to 8 years of installation experience in the audio visual, electronics or related industry required.
- Valid and current CTS Certification required
Preferred:
- Formal education in Audio Visual, Electronics or related field preferred
- OSHA Certified
- Confirmed Project Site Lead Role experience
- Ability to obtain formal approved clearances (Government or system specific) may be required
- Experience with Enterprise VC solutions (Zoom, Microsoft Teams, Google Meet, Bluejeans, Cisco Telepresence, etc.) both hardware and software
- AVIXA CTS-I preferred
Position Type/Expected Hours of Work: Full time, 40 hours per week.
Supervisory Responsibility: Supervision of L1 and L2 Technicians and Team Lead responsibilities, including sign off.
Work Environment: Varies depending on client site.
Physical Demands: Physically fit, lifting required
Travel: National and occasional international travel is required. This is a 100% travel position.
Additional Eligibility Qualifications:
- Full clean driving license
- US Passport/Work Authorization/Clean Background Check
