Human Resources Generalist

We have an incredible opportunity for a dynamic Human Resources Generalist to join our growing New York Team!  

Who We Are:   

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, DO & CO offers gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly, and beyond our own expectations. 

Responsibilities:   

• Support the HR Manager across various functions including compliance, wage/benefit administration, and employee relations to ensure each department receives the necessary guidance and support to meet business objectives.
• Address employee relations issues, including conflicts, grievances, and disciplinary actions.
• Provide specialized assistance in employee relations for both Union and Non-Union employees, offering additional support to Departmental and Executive Managers as required.
• Assist in onboarding processes (orientation, new hire paperwork, welcome tours, I-9 verifications).
• Ensure compliance with company policies, procedures, and state, federal, and local laws, and regulations. Provide guidance and counseling to managers and employees as needed.
• Familiarity with EEOC (Equal Employment Opportunity Commission), ADA, and employment laws.
• Skilled in managing sensitive issues with diplomacy and tact, particularly with department managers and team members.
• Develop and implement performance improvement plans as needed.
• Assist in coordinating performance appraisal processes, ensuring timely feedback and goal setting.
• Manage HRIS (Human Resources Information System) data entry and maintenance.
• Prepare reports related to HR metrics, such as turnover rates, staffing levels, and training completion.
• Capable of managing multiple HR projects, such as organizational restructuring, mergers/acquisitions, or diversity initiatives under time constraints.
• Assist with compensation analysis, salary benchmarking, and pay structure adjustments.
• Collaborate with other HR members on updating policies in the employee handbook, as necessary.
• Develop and implement initiatives to foster employee engagement and morale.
• Organize employee events, recognition programs, and feedback mechanisms. 

Qualifications:  

• 2-3 years of experience as a Human Resources Generalist.
• Bachelor's degree in Human Resource, Psychology, Business Administration, or related field preferred.
• Bilingual Spanish required.
• Experience in a Union environment is highly preferred.
• Proficiency in one or more HRIS & ATS Systems.
• PHR Certification preferred.
• Skilled in MS Office; specifically, word, excel, and power point.
• Strong verbal and written communication skills.
• Possess a service-oriented, collaborative, creative, and charismatic demeanor.
• Excellent interpersonal skills that foster trust and confidence.
• Proactive and entrepreneurial mindset, adaptable to a fast-paced environment.
• Highly organized with a strong attention to detail.
• Effective both independently and as part of a team. 

What We Offer:   

• Estimated salary range: $70,000 - $75,000 annually.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• Salaried employees are eligible for 401K, Commuter Benefits, and Healthcare Benefits such as Medical, Dental, & Vision. 
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.  

Diversity & Inclusion Statement:   

We want everyone to feel welcome, respected and we are committed to providing the best space, experience, and workplace for our teams - no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status and all the other fascinating characteristics that make us different and make you. That is what makes our team so special.