Operations Support Representative

Description

The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees.

Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.

We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group.

I. General Job Description

This position will be responsible for performing administrative tasks for all departments including greeting visitors, handling incoming calls, and general administrative duties. This position will also assist with special projects and other administrative staff with overflow work.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Responsibilities

• General office duties (answering calls, maintaining office supplies, mail and circulation), customer service, maintaining vendor contact information, and assisting department managers.
• Track payroll and time sheets of hourly employees, spreadsheets, and leave forms.
• Daily cash, invoice, and credit card reconciliation, banking, and deposits.
• Collect payment on invoices and accounts.
• General account reconciliation and field questions from Accounts Receivables.
• Assist customers with minor account details.
• Maintain data on spreadsheets and forms and send documents (invoices, purchase orders, etc.).

II. Minimum Job Qualifications

• 18 years of age, high school diploma, or GED.
• 1 year of work experience.

III. Desired Job Qualifications

• Demonstrated skills with Microsoft Office Suite.
• Excellent interpersonal and written skills.
• Ability to read technical procedures, write reports, and business correspondence.
• Ability to effectively respond to questions from clients, customers, and the public.

IV. Mental Capability Requirements

• Comprehension: Ability to understand, remember, and communicate routine, factual information.
• Organization: Ability to organize and prioritize work schedule on short-term basis (more than 1 month).
• Reasoning & Decision Making: Ability to apply common sense in performing job.
• Communication: Ability to use and complete routine forms and/or conduct routine oral communication.
• Mathematics: Ability to add, subtract, multiply, divide, record, balance, and check results for accuracy.

V. Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands and arms to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.

VI. Common Expectations of Performance for all Employees

The following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.

Communications, Teamwork, and Feedback to Others

• Contribute to a work environment that is based on trust and respect.
• Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.
• Suggest ways to improve the efficiency of conducting their job duties.
• Promote continuous improvement and change to support company growth.
• Mentor others unselfishly.
• Give credit where it’s due.

Company Loyal Policies and Work Ethic

• Adhere to the policies contained in the Employee Handbook.
• Adhere to the Company’s Employee Conduct Policy.
• Support management decisions toward meeting company goals.
• Be open and receptive to new ideas, regardless of their origin.
• Make prudent decisions, which are based on the best interest of the Company and its long-term future.

We are an Equal Opportunity Employer

Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center.

Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. Dobbs Peterbilt and Western Truck Parts do not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation, or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans.

We are proud to be an affirmative action employer and encourage minorities, women, individuals with disabilities, and veterans to join our team.

Salary : $16 - $24