What are the responsibilities and job description for the Quote Desk Analyst position at Dobson Fiber?
Job Description
Job Description
The Quote Desk Analyst will be responsible for assisting with the process that will deliver a competitively priced quote to a prospective customer. Will work closely with multiple teams internally, as well as build and maintain relationships with various strategic partners. Position will be responsible for approving inputs, keeping detailed records of all quoting activity. The ideal candidate will have an understanding of the telecommunications industry, financial acumen, and an ability to work well between multiple internal and external teams.
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO :
- Work closely with internal sales team, gathering the pertinent data needed to produce a quote
- Ensure continual improvement of the quoting process
- Knowledge in analytical problem solving, with the ability to distill key insights from multiple data sources
- Obtain and review customer documentation for accuracy and completeness
- Interface with internal and external customers to effectively resolve documentation, quality, and deliverable issues
- Generate complete quotes, including all cost components
- Ensure internal documentation and system procedures are timely and accurately completed
- Ensure quote is complete, accurate and meets customer needs
- Responds to internal response goals, customer expectations and customer feedback
- Assist with general Salesforce questions
QUALIFICATIONS INCLUDE :
WORKING CONDITIONS :
