Office Support Specialist I - MTC

Duties: The non-negotiable annual salary for this position is $54,527.98 (NAGE Unit 1, Grade 15A, Step 1)

Provide administrative support to the Deputy Superintendent of Reentry’s Office. In accordance with Department of Corrections Vision, Mission and Core values; Prepares correspondence, memorandums and reports; Sets up and maintains office files, schedule meetings, order supplies, answer multi-line phone system, maintain /update databases, receives/distributes mail, and other clerical duties as needed. Knowledge of various types and uses of general office equipment, i.e., computers, photocopies, fax, calculators; Responds to inquiries to provide information for the Deputy Superintendent as well as gather information through the questioning of staff and examination of records and documents; Records and distributes minutes at various meetings at the request of Management. Conducts CJIS checks on vendors, volunteers and others as needed and enter in PASS system; Maintain and update the Deputy Superintendent intranet page; Knowledge of the principles and practice of office management and maintains this through training; Maintains a professional relationship with department staff as well as local and state employees; Applies established rules, regulations, policies and procedures in carrying out assigned tasks; Writes clearly and concisely to express information in logical sequence. Ensure all other related duties are performed upon request with little or no interruption in regular job duties, in a professional and efficient manner while meeting all deadlines.

Knowledge of principles and practices of office management. Excellent word processing and proofreading skills. Knowledge of Department of Correction policies and procedures. Ability to follow written and oral instructions. Ability to work independently using personal initiative. Excellent organizational skills.

This is a Civil Service position. Please note that salaries for union positions are determined according to the provisions of the respective collective bargaining agreement. Applicants must have no felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The Massachusetts Department of Correction shall not hire anyone who may have direct contact with offenders, who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents. The DOC urges bilingual applicants to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.