What are the responsibilities and job description for the Front Desk Medical Receptionist position at Doc Winston Family Practice?
The receptionist’s role is, first and foremost, to greet patients and make them feel welcome in the office. The complete check-in process is handled at the front desk.
It is the responsibility of the receptionist to verify patient information for new and existing patients, enter or update this in the computer, verify insurance coverage, collect co-pays, and answer the phone. Good phone skills are critical as is typing, good grammar, including spelling, and the ability to take complete and accurate messages.
The receptionist is also expected to make and verify appointments as well as exercise good judgment when dealing with patients. The receptionist may also be asked to schedule referrals or process prior authorizations.
While this is a general overview of the duties of this position it is not all that is expected. You must be a team player as well as smart and caring for both your fellow team members and the patients.
If this job sounds like a good fit for you and you want to work in a small, caring environment, please send us your resume. We are looking for someone to be a long term member of our office.
Job Type: Full-time
Work Location: In person