Field Service Technician

Job Summary
We are seeking a skilled and dedicated Field Service Technician to join our team. In this role, you will be responsible for providing on-site support, maintenance, and repair services for MFP/printer equipment. This position requires a proactive approach to problem-solving and the ability to work independently in various environments.

Responsibilities

• Effectively repair, trouble shoot and diagnose failures, along with performing other assigned activities.
• Maintain, repair, and trouble shoot MFP's & printers.
• Experience with Toshiba and Lexmark MFPs is a plus.
• Maintain personal parts inventory and car stock.
• Collaborate with clients to understand their needs and provide effective solutions.
• Maintain accurate records of service performed and parts used during visits.
• Adhere to safety protocols and industry standards while working on-site.
• Perform modifications, updates, and firmware upgrades, and stay informed of new releases and technical advisories.

Skills

• Strong hardware and software trouble shooting skills.
• Strong analytical skills to diagnose issues effectively.
• Excellent communication skills for interacting with clients and team members.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work independently and manage time effectively in a field environment.

Job Type: Full-time

Pay: $24.04 - $36.06 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Programmable logic controllers: 1 year (Preferred)
• Mechanical knowledge: 1 year (Preferred)
• Field Service: 10 years (Required)

Ability to Commute:

• York, PA 17402 (Preferred)

Ability to Relocate:

• York, PA 17402: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $24 - $36